Production Technical Lead @ Mississauga
3 months ago
**Role: Production Technical Lead**
**Location: Mississauga, ON**
**Duration: Long Term**
**"Required Skills**:
Experience ITIL Framework and processes
- Incident Mgmt, Problem Mgmt, Change Mgmt knowledge.
Expertise in Scripting Language (Shell / Perl / Python)
Experience with Java/J2EE. Database skills
- DB2, Oracle, SQL server
Middleware technology (WAS, IHS/ JBOSS, Tomcat)
Product knowledge (IBM CMOD, Xeons)
Experience in working within SLA guidelines, prioritization of efforts.
Knowledge management experience - building support manual, support standards, project handover gating check lists etc.
Experience in production issue troubleshooting with multiple teams
- DBAs, Level 2 support teams, Operations, File Transfer teams, OS, Middleware etc.
PMLC/SDLC knowledge is an asset.
**Roles and Responsibilities**:
Expertise in Database (Oracle, MS SQL) for writing simple & complex SQL queries.
Excellent trouble shooting and analytical skills to resolve issues with various software components.
Deploy fixes to lower environments, test and promote to higher environments.
Working experience with Service Now
SDLC and Change Management process experience and knowledge (working experience with ITIL Service Now tool)
Working experience and good knowledge of i. Linux environment ii. VM ware
Thanks & regards,
Sofia(Poorvika)
Apptoza Inc.
Phone: 437-291-3297/678-387-2904 EXT: 1106/2904
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