Bilingual Project Coordinator

5 months ago


PointeClaire, Canada Skyline Group Intl Full time

Skyline Group is a Canadian company that manufactures and sells roof safety and access systems such as permanent ladders, guardrail, and walkway systems to clients throughout Canada. We are looking for a qualified Bilingual Project Coordinator to process and ensure the overall success of orders.

**Key Accountabilities**
- Follow-up with customers to ensure they received the product correctly.
- Ensure customers receive product drawings within the set timelines.
- Follow-up with customer on drawings, receive approval to proceed.
- Coordinate with operations to ensure the order is accurate and includes everything so that it will ship correctly and can be easily installed by the customer.
- Handle customer complaints or concerns as they arise.

**Coordonnateur de projet**

Skyline Group est une entreprise canadienne qui fabrique et vend des systèmes de sécurité et d'accès aux toits tels que des échelles permanentes, des garde-corps et des systèmes de passerelles à des clients partout au Canada. Nous sommes à la recherche d'un coordonnateur de projet qualifié pour traiter et assurer le succès global des commandes.

**Principales responsabilités**:

- Faire un suivi auprès des clients pour s'assurer qu'ils ont reçu le produit correctement.
- Recevoir les dépôts requis, aider au processus de demande de crédit.
- S'assurer que les clients reçoivent les dessins des produits dans les délais impartis.
- Assurer le suivi des dessins avec le client et recevoir l'approbation pour procéder.
- Coordonner avec les opérations pour s'assurer que la commande est exacte et comprendre tout ce qui est nécessaire pour que le produit soit expédié correctement et puisse être facilement installé par le client.
- Répondre aux requêtes et/ou aux questions des clients par téléphone ou par courriel.
- Traiter les plaintes ou les préoccupations des clients lorsqu'elles se présentent.

**Salary**: $55,000.00-$75,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Application question(s):

- Will you be able to reliably commute to Pointe Claire, QC for this position?

**Experience**:

- coordination: 2 years (preferred)

**Language**:

- French (required)

Work Location: In person



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