Administrative Assistant

5 months ago

Surrey, Canada Canus Trading Ltd Full time

________________________________________

**Duties**:

- Open office on time, close office at end of day. Office working hours are 9:00-4:00
- Respond to inquiries regarding Linc program from other service providers or schools
- Assist clients with the LINC program
- Determine and confirm eligibility for clients
- Enter client data and assessment results in iCare database
- Schedule assessment appointments and generate, prepare, and mail appointment letters
- Provide clients with information regarding classes and assist with referrals to schools
- Assemble test materials
- Stock and update referral, informative and other materials
- Maintain liaison with training suppliers, providing needed information/documentation in a timely manner
- Maintain the general upkeep and cleanliness of the office
- Assist assessors as required
- Keep and report basic statistics regarding in-person, online and telephone inquiries.
- Keep and report basic statistics regarding in-person and online assessments
- Invigilate reading and writing tests when needed
- Adhere to organization and funder policies and procedures
- Assist with tracking and stocking of supplies and materials
- Fulfill duties and assignments in a conscientious, efficient, and timely manner
- Treat clients, fellow employees and management fairly without discrimination or prejudice
- Communicate and deal with clients and coworkers in a courteous and professional manner
- Fill in at the Vancouver Language Assessment Centre (#208 - 2525 Commercial Drive, Vancouver) if needed
- Other duties as needed

**Qualifications**:

- Ability to communicate effectively in spoken and written English, including people with limited English skills
- Excellent English verbal and written communication skills
- Excellent organizational skills
- Experience working in a office environment and ability to multi task
- Cross-cultural experience and experience dealing with adult immigrants
- Knowledge of office practices and procedures and ability to maintain a wide variety of records and reports, including proficiency with word
- processing (preferably MS word), spreadsheets (preferably MS Excel), and data entry
- Willingness and ability to become proficient in use of iCare.
- Prior experience with iCare an asset
- Must fulfill, at time of employment, and continue to fulfill while employed, conditions and terms set out by IRCC for access to iCare and/or other databases/systems used by the organization
- Familiarity with LINC program operational policies and procedures an asset
- Extreme tact and patience when dealing with ESL clients and empathy for Second Language learners
- Ability to establish and maintain effective working relationships with staff members, LINC suppliers, clients and the general public.

**Other requirements**:

- Must have authorization to reside and work in Canada

**Salary**: From $24.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Surrey, BC V3W 1A4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Front desk (required)
- Administrative experience (preferred)

**Language**:

- other languages (preferred)

Work Location: In person

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