Product Owner, Digitization

6 months ago

Toronto, Canada Tangerine Full time

**Requisition ID**: 186982

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

**Purpose**
Tangerine is looking for a passionate and strategically minded product owner to lead the evolution of our digitization & automation journey.

Reporting to the Director, Lead Product Owner - Operations, you will act as a bridge between various areas of the business and our delivery and development teams to evolve and deliver on the vision and strategy for our Digitization & Automation portfolio. Day to day you’ll work with an agile team in close collaboration with developers, UX designers, solutions architects, QA engineers and other experts to deliver actionable backlog deliverables and follow them through to completion in order to deliver high-quality software and seamless digital client experiences.

Although we value self-organizing teams, as the l product owner, you will often find your natural leadership skills called upon as you take responsibility for driving forward meaningful outcomes for our clients, and our business. This is a rewarding, creative and challenging role, which demands initiative, resourcefulness and good problem-solving skills.

**Accountabilities**
- Develop the vision and roadmap for owned areas, and create/maintain a detailed product backlog
- Play a leadership role in the delivery teams you are leading to ensure that high quality and creative solutions are implemented for challenging problems
- Facilitate creative problem solving on a day-to-day basis no matter the circumstances, working closely with development on implementation challenges, turning ambiguity into clarity in a fast-paced environment
- Engage and partner with key stakeholders to support common understanding and vision across the organization
- Communicate with the business stakeholders and take responsibility for building “the right thing”
- Responsible for KPIs and digital product metrics to inform the team’s direction
- Build and maintain strong business acumen and stay abreast in industry trends and innovations
- Lead cross-functional teams to conceptualize, define and implement new features
- Author, refine and approve backlog items, with clearly articulated “definitions of done”
- Prioritize user stories to best achieve business goals, ensuring sufficient depth of groomed items for development consumption and commitment
- Ensure user stories are clearly defined and the team understands the scope and expectation of work
- Ensure that the digital product backlogs are visible, transparent, clear to all, and prioritized to drive meaningful outcomes
- Responsible for understanding and complying with the Regulatory Compliance Framework including the Anti-Money Laundering/Anti-Terrorist Financing and Sanctions Policy and all AML related policies, procedures and controls within the department.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.

**Functional Competencies**
- University or College degree in Business, Engineering or Computer Science.
- 7+ years related experience in P&L management, product management or technical solution delivery is preferred.
- 2+ years working in an agile scrum team.
- Experienced medium sized cross-functional teams (10-15).
- Excellent agile leadership competencies.
- Excellent project delivery skills, with proven accomplishments leading cross-functional projects.
- Facilitation and fact-based problem solving to resolve complex issues and drive actionable outcomes.
- Previous work experience with significant accountabilities relating but not limited to:

- Product management and product development
- Leading IT and business teams
- Influencing senior executive decisions
- Experience in a technology company or top-tier technology consulting firm an asset.
- Experience with Agile tools such as Ji

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