Administrator, Pooled/mutual Group

1 month ago

Toronto, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Administrator, Pooled/Mutual Group

**What is the opportunity?**

In this role, you will play a significant role in the production and verification of financial data to produce financial statements within prescribed deadlines. You will identify and resolve reporting problems and works with the business units to ensure corrective action/s and proper procedures are in place. These positions work closely with coordinating groups and internal groups for processing and/or reconciling of relevant transactions within their respective business units. You will places a high priority on accuracy and timeliness and will play a lead role in managing client onboarding and transition initiatives while managing the line of communication internally between reconciliations and processing teams via inbox categorization.

**What will you do?**
- Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.
- Is dedicated to meeting the expectations and requirements of internal and external clients; gets first-hand client information and uses it for improvements in products and services; acts with clients in mind; establishes and maintains effective relationships with clients and gains their trust and respect**.**:

- Communicate with investment manager / Fund Sponsor / Custodian on day to day transactional issues relating to Fund Subscriptions, Redemptions and Income Distributions
- Investigate issues relating to the administration of the client account on a timely basis
- Attend client meetings as required and support client onboarding initiatives / projects
- Reconcile holdings and cash as needed in investigating/reconciling issues or suspense accounts.
- Assist in assigning responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work.
- Reviews internal processes and tracks measures of success to team objectives and goals.
- Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; delegates appropriately; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with.
- Use rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.
- Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can’t; can simplify complex processes; gets more out of fewer resources.
- Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly challenges self and others for results.

**What do you need to succeed?**

**Must-have**
- University or College education preferred
- 1 - 3 years’ experience in the financial services industry.
- Canadian Securities Course.
- Proven problem-solving skills.
- Knowledge of Global Client reporting products and services.
- Good written and oral communication.
- Ability to work effectively in team and cross-functional environment.
- Strong supervisory and interpersonal skills.
- Knowledge of IIS systems preferred.
- Knowledge of Microsoft office and applicable software programs.

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Excellent exposure to communicate with various business partners and stakeholders in Investor & Treasury Services and within other platforms as appropriate
- Opportunity to obtain hands-on experience throughout your role
- Working with an exciting, close-knit, supportive & dynamic group
- Opportunity to collaborate with other business segments within the bank
-

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