![OperationsCommander](https://media.trabajo.org/img/noimg.jpg)
Technical Support Specialist
4 weeks ago
Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 37.5 hours per week
- Education:
- Expérience:
**Education**:
- Secondary (high) school graduation certificate
**Work setting**:
- Help desk
**Tasks**:
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide customer service
**Supervision**:
- No supervision responsibility
**Computer and technology knowledge**:
- Android
- iOS
- Internet
**Transportation/travel information**:
- Own transportation
- Valid driver's licence
- Public transportation is not available
**Work conditions and physical capabilities**:
- Fast-paced environment
- Attention to detail
- Sitting
**Personal suitability**:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
**Screening questions**:
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
**Experience**:
- Experience an asset
**Health benefits**:
- Health care plan
- Vision care benefits
**Financial benefits**:
- Life insurance
**Other benefits**:
- Free parking available
- On-site amenities
- Paid time off (volunteering or personal days)
- Parking available
- Wellness program
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