Premier Officer

2 weeks ago

Langley, Canada HSBC Full time

Opening up a world of opportunity.

HSBC is a financial services organization serving more than 40 million customers across the world through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses.

We’re here to use our outstanding expertise, capabilities, breadth and perspectives to open up a world of new opportunities for our customers, our people and our communities.

Wealth and Personal Banking

We help clients to manage, protect and grow their wealth. We offer a range of services from personal banking, mortgages and loans to investment, savings and wealth management products. Our international network and breadth of expertise enables us to support individuals, families, business owners, investors and entrepreneurs everywhere.

About the role

Branch Location: 20045 Langley By Pass, Langley

As a Premier Officer, you will handle client inquiries relating to the Relationship Management portfolio in a positive, timely, and appropriate manner.

You will proactively find opportunities or issues, connecting with branch management and HSBC Operations, Services and Technology to improve products and service processes.

**Responsibilities**:

- Maintain a basic understanding and technical knowledge of relevant products and services
- Communicate effectively and work well with other teams within the Branch, Call Center, HSBC Operations, Services and Technology, and other relevant partners that impact the client’s experience of HSBC
- Efficiently manage time in order to support multiple Relationship Managers concurrently
- Align with local regulations in all aspects of strategy, sales processes, client correspondence, financial promotions, administration, and complaint handling
- Achieve operational standards for the business and work within agreed procedures and guidelines, displaying high levels of integrity at all times.

Requirements
- Strong interpersonal skills, with strong decision making and ability to deliver
- Minimum of two years of experience working within the financial services industry
- Able to deliver the client experience and needs-based solutions through effective communication, influencing, and sales skills
- Understand core products and familiar with retail and wealth product processes
- Solid knowledge of branch operational procedures
- Great teammate with collaborative skills
- Fluency in English is required, Fluency in Mandarin and/or Cantonese is an asset

Licensing/Accreditations
- Mutual Fund Licensing achieved (or willing to acquire with HSBC support) via the Investment Funds in Canada Course (IFIC) or Canadian Securities Course (CSC)
- Mutual Fund Skills Builders Course (or willing to acquire with HSBC support)

HSBC Proud

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

If this is not the ideal role for you, we invite you to sign up here to our Talent Community so we can update you about job opportunities and career events in your area of interest. We are always looking for people with purpose and ambition who can help build the bank for the future.

  • Office Administrator

    5 days ago

    Langley, Canada Premier Boat and RV Full time

    Job Title: Administrative Assistant Premier Boat and RV is a growing full service boat and RV company based in Langley. We provide servicing, mechanical, indoor and outdoor storage, detailing, transportation and sales. We pride ourselves in quality of service and caring for our clients like they are family. Hiring Position: We’re looking for an...

  • Construction Manager

    2 weeks ago

    Langley, Canada Envol Full time

    Are you a detail-oriented and passionate leader that strives to deliver excellent work that exceeds expectations? Premier Landscaping is looking for an ambitious and seasoned Landscape Construction Manager to join their growing, dynamic Vancouver team! WHAT'S IN IT FOR YOU? Premier Landscaping is tight-knit and collaborative team that works hard and plays...

  • Construction Manager

    6 days ago

    Langley, BC, Canada Envol Full time €80,000 - €90,000

    Are you a detail-oriented and passionate leader that strives to deliver excellent work that exceeds expectations? Premier Landscaping is looking for an ambitious and seasoned Landscape Construction Manager to join their growing, dynamic Vancouver team! WHAT’S IN IT FOR YOU? Premier Landscaping is tight-knit and collaborative team that works hard and plays...

  • Construction Manager

    7 days ago

    City of Langley, Canada Envol Full time

    Are you a detail-oriented and passionate leader that strives to deliver excellent work that exceeds expectations? Premier Landscaping is looking for an ambitious and seasoned Landscape Construction Manager to join their growing, dynamic Vancouver team! WHAT’S IN IT FOR YOU? Premier Landscaping is tight-knit and collaborative team that works hard and plays...

  • Administrative Support/Office Assistant

    3 days ago

    Langley, BC, Canada Westrow Food Group Full time

    Join Our Dynamic Team as an Administration Support Assistant at Westrow Food Group! Due to our strong business growth, we are expanding our team and seeking a dedicated Administration Support Assistant for our Langley, BC office. Why Westrow Food Group? We pride ourselves on being Canada’s premier Food Broker, specializing in Fresh Grocery Products....

  • Administrative Support/Office Assistant

    3 days ago

    Langley, BC, Canada Westrow Food Group Full time

    Join Our Dynamic Team as an Administration Support Assistant at Westrow Food Group!Due to our strong business growth, we are expanding our team and seeking a dedicated Administration Support Assistant for our Langley, BC office.Why Westrow Food Group?We pride ourselves on being Canada’s premier Food Broker, specializing in Fresh Grocery Products. Our...

  • Alumni & Community Engagement Officer

    7 days ago

    Langley, Canada Trinity Western University Full time

    **Position Purpose and Summary** The Alumni and Community Engagement Officer advances the Mission and Vision of Trinity Western University by building mutually beneficial relationships of increasing value and purpose to advance deep and lasting commitment to the mission, vision, and calling of Trinity Western University. As key ambassadors of TWU,...

  • Administration Support Assistant

    4 days ago

    Langley, Canada Westrow Food Group Full time

    **We are hiring! Strong business growth has created the need for an Administration Support Coordinator.** - Order Processing / Customer Service - Key Account Sales Team - Retail Sales and Merchandising Team - Accounts Receivable / Payable **Key Requirements** - Proficient Microsoft Office 365 skills, particularly with Outlook and Excel - Data entry...

  • Construction Manager

    2 weeks ago

    Langley, Canada Envol Full time

    Are you a detail-oriented and passionate leader that strives to deliver excellent work that exceeds expectations? Premier Landscaping is looking for an ambitious and seasoned Landscape Construction Manager to join their growing, dynamic Vancouver team WHAT'S IN IT FOR YOU? Premier Landscaping is tight-knit and collaborative team that works hard and plays...

  • Class 1 Fuel Tanker Driver

    9 hours ago

    Langley, Canada Scamp Transport Full time $83,000 - $120,000

    Scamp Transport is growing and seeking Class 1 Truck Drivers* Please respond with your resume and drivers abstract *Scamp Transport is recognized globally as the premier carrier for the safe, efficient delivery of refined products. Join Scamp's award winning team of truck drivers and enjoy all the benefits of belonging to a family owned business that has...

  • Class 1 Fuel Tanker Driver

    1 day ago

    Langley, Canada Scamp Transport Full time

    Scamp Transport is growing and seeking Class 1 Truck Drivers* Please respond with your resume and drivers abstract *Scamp Transport is recognized globally as the premier carrier for the safe, efficient delivery of refined products. Join Scamp's award winning team of truck drivers and enjoy all the benefits of belonging to a family owned business that has...

  • Administration Support Assistant

    4 days ago

    Langley, Canada Westrow Food Group Full time

    **Job description**: - Join Our Dynamic Team as an Administration Support Assistant at Westrow Food Group! - Are you ready to contribute to a thriving company in a role that offers growth, collaboration, and impact? Due to our strong business growth, we are expanding our team and seeking a dedicated **Administration Support Assistant** for our Langley, BC...

  • Administrative Support Assistant

    3 days ago

    Langley, Canada Westrow Food Group Full time

    Join Our Dynamic Team as an Administration Support Assistant at Westrow Food Group! Are you ready to contribute to a thriving company in a role that offers growth, collaboration, and impact? Due to our strong business growth, we are expanding our team and seeking a dedicated Administration Support Assistant for our Langley, BC office. Why Westrow Food...

  • Administrative Support Assistant

    3 days ago

    Langley, Canada Westrow Food Group Full time

    Join Our Dynamic Team as an Administration Support Assistant at Westrow Food Group! Are you ready to contribute to a thriving company in a role that offers growth, collaboration, and impact? Due to our strong business growth, we are expanding our team and seeking a dedicated Administration Support Assistant for our Langley, BC office. Why Westrow Food...

  • Construction Project Manager

    6 days ago

    Langley, BC, Canada Envol Full time €80,000 - €90,000

    Premier Landscaping is looking for an ambitious and seasoned Landscape Construction Manager to join their growing, dynamic Vancouver team! Premier Landscaping is tight-knit and collaborative team that works hard and plays hard. Base salary starts at $80k-$90k with a performance-based bonus. # Consistent, full-time hours with room for flexibility and...

  • Construction Manager

    1 month ago

    Langley, Canada Cantera Management Group Ltd. Full time

    We are looking for a Construction Manager to join our growing team! **Who we are**: Cantera Management Group is a premier construction management company based out of Langley, BC, that specializes in building townhouses and condos across the Lower Mainland and we love building communities. **Culture**: We are a team, and it shows! We not only enjoy working...

  • Site Superintendent

    1 month ago

    Langley, Canada Cantera Management Group Ltd. Full time

    We are looking for a Site Superintendent to join our growing team! **Who we are**: Cantera Management Group is a premier construction management company based out of Langley, BC, that specializes in building townhouses and condos across the Lower Mainland and we love building communities. **Culture**: We are a team, and it shows! We not only enjoy working...

  • Administrative Support Assistant

    3 days ago

    Langley, Canada Westrow Food Group Full time

    Join Our Dynamic Team as an Administration Support Assistant at Westrow Food Group!Are you ready to contribute to a thriving company in a role that offers growth, collaboration, and impact? Due to our strong business growth, we are expanding our team and seeking a dedicatedAdministration Support Assistantfor our Langley, BC office.Why Westrow Food Group?We...

  • Marketing Coordinator

    1 month ago

    Langley, Canada Redwood Plastics and Rubber Full time

    Manager to curate, create and implement content that engage with Redwood’s customers, leads, and employees. This is not a work-from-home or hybrid position. **RESPONSIBILITIES** - Provide Marketing support for Redwood and affiliated companies - Write and edit internal communications, advertising and promotional marketing copy, newsletters and articles -...

  • Project Coordinator

    1 month ago

    Langley, Canada Cantera Management Group Ltd. Full time

    We are looking for a Project Coordinator to join our growing team! **Who we are**: Cantera Management Group is a premier construction management company based out of Langley, BC, that specializes in building townhouses and condos across the Lower Mainland and we love building communities. **Culture**: We are a team, and it shows! We not only enjoy working...