Medical Receptionist

2 weeks ago

Mississauga, Canada BLUEWATER IMAGING Full time

**We are currently seeking a Full-Time Medical Receptionist / Call Centre Booking Agent to work at our Mississauga Location.**

**Qualifications/Skills**:

- Recent experience in administrative support, customer service, or Call Centre is required.
- Knowledge of medical terminology and administration is required.
- Proficiency in Microsoft Word, Excel, and Outlook is necessary.
- Strong time management, organizational skills, accuracy, and attention to detail are essential.
- Ability to take initiative and resolve issues within the scope of responsibility is required.
- Professionalism and excellent telephone manners are a must.
- Demonstrated ability to work in a team and a customer-oriented approach are necessary.

**What you’ll be doing in this role**:
This role is responsible for managing and supervising all front desk operations, including:

- Reporting directly to the Central Booking Supervisor
- Answering multiple phone lines, scheduling appointments, checking in patients, and processing billings.
- Processing insurance forms and invoices, as well as handling cash
- Managing incoming faxed requisitions
- Confirming all patient appointments
- Responding to online patient requests
- Fostering a collaborative work environment
- Maintaining confidentiality in accordance with clinic policies
- May be required to fill in at another clinic if necessary.
- Other duties as assigned to support the department

**Job Types**: Full-time, Part-time

Application question(s):

- Do you have Medical Terminology experience?

**Experience**:

- Medical Receptionist in a Diagnostic Imaging Clinic: 1 year (required)
- call centre booking: 1 year (preferred)

Work Location: In person

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