Client Services Representative
3 months ago
**About Us**:
NP Group is one of Canada’s leading importers in the beauty industry for professional tools, educational products, and furnishings. With over 40 years of experience under our belt we continuously strive to bring our customers the best products on the market and provide unparalleled customer service. We are dedicated to enhancing the lives of beauty industry professionals.
**Position Summary**:
NP Group is seeking a **Client Services Representative** for our Toronto (Scarborough) office.
The Client Service Representative will be responsible for maintaining our current customer base and effectively developing a new client base by responding to customer inquiries and efficiently processing sales orders. The Client Service Representative will be directly accountable to the Sales & Marketing Manager. They will ensure that all customer service activities adhere to the Company quality standards, follow current procedures and policies, and complete all required documentation according to schedule.
**Key Responsibilities**:
- Answer phone lines and redirect calls as necessary
- Process sales orders; identify customer’s needs and opportunities to upsell additional products
- Evaluate product returns and update customer files and internal databases
- Conduct telephone campaigns to target existing and new customers
- Resolve customer complaint issues to ensure quality customer service standards are achieved by impacting the client experience positively
- Assist with marketing efforts and promotional items
- Provide administrative support to other departments as required
- Maintain a presentable showroom and organized sales floor area
- Other duties as required
**Qualifications**:
- High School diploma or equivalent
- Solid communications skills; both written and oral
- Excellent customer service, sales and good problem-solving skills
- Detail oriented, self-motivated, proactive and goal-oriented; capacity to work in both an independent and collaborative work environment
- Ability to work efficiently and effectively under time constraints
- Demonstrates a positive ‘Can Do’ attitude
- 1 year Retail sales experience
**Job Type**: Fixed term contract
Contract length: 14 months
Pay: $18.00 per hour
Expected hours: 37.5 per week
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- Paid time off
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Expected start date: 2024-09-30
-
Client Service Representative
4 months ago
Scarborough, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
7 months ago
Scarborough, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
6 months ago
Scarborough, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
6 months ago
Scarborough, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
7 months ago
Scarborough, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
6 months ago
Scarborough, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
6 months ago
Scarborough, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
6 months ago
Scarborough, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
1 month ago
Scarborough, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
2 months ago
Scarborough, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Care Representative/receptionist
4 months ago
Scarborough, Canada Small Animal Veterinary Hospital Full time**About Us** Welcome to Milliken Animal Clinic! We're all about empowering pets and their families to live better lives. Our thriving clinic serves the diverse community of Scarborough, offering high-quality, personalized care. We're looking for a caring and organized Client Care Representative who loves communicating with people and is ready to be a part...
-
Customer Service Representative
6 months ago
Scarborough, Canada Barnes & Aidi Full time**THIS IS NOT A REMOTE POSITION.** We are looking for Customer Service Representatives to join our team. This role would be suitable for someone who has previously worked in a team environment. However, no experience is required as training will be provided. Full-time: Monday to Saturday (12:15 p.m. - 8:30 p.m.) Entry-Level Position Weekly Compensation:...
-
Customer Service Sales Representative
6 months ago
Scarborough, Canada Invitica Solutions Full timeAre you experienced in the Customer Service and Sales field and looking to utilize your customer-centric approach to business development? Invitica Solutions is Durham's leading firms in Customer Service, Sales, and Business Development. We are dedicated to providing our clients with the utmost care and have a history of delivering profitable results and...
-
Customer Service Representative
6 months ago
Scarborough, Canada AutoCanada Inc. Full time**Customer Service Representative - Collision Centre** **Excellence Auto Collision - Silver Star** **Scarborough, Ontario** At **Excellence Auto Collision - Silver Star,** we are looking for someone who is passionate about delivering exceptional customer service and to take ownership of administrative support to our Collision Centre team. Acting as a...
-
Client Service Coordinator
6 months ago
Scarborough, Canada TransCare Community Support Services Full time**Position Overview**: Responsible for scheduling and coordinating client services to ensure a high level of client, partner and worker satisfaction. The position entails direct contact with clients, and managing their needs. **Primary Duties & Responsibilities**: - Schedule client requests from intake to termination, with accurate and complete...
-
Client Service Coordinator
1 month ago
Scarborough, Canada TransCare Community Support Services Full time**Position Overview**: Responsible for scheduling and coordinating client services to ensure a high level of client, partner and worker satisfaction. The position entails direct contact with clients, and managing their needs. **Primary Duties & Responsibilities**: - Schedule client requests from intake to termination, with accurate and complete...
-
Customer Service Representative
6 months ago
Scarborough, Canada Barnes & Aidi Full time**THIS IS NOT A REMOTE POSITION. THIS POST IS FOR APPLICANTS PRIMARILY BASED IN TORONTO** F U L L T I M E P O S I T I O N S We are a busy office looking for representatives IMMEDIATELY. Positions will commence immediately and we are conducting interviews right away Company Established in 2018 and growing across Canada. Our specialization is customer care...
-
Customer Service Representative
3 months ago
Scarborough, Canada All Seasons Insurance Brokerage Inc. Full time**Job Title**: Customer Service Representative (Insurance Broker) **Location**: Scarborough, Ontario **Job Type**: Full-time We are seeking a dedicated and experienced Customer Service Representative to join our team at All Seasons Insurance Brokerage Inc. As a key member of our brokerage, you will provide exceptional customer service and support to...
-
Sales Representative
6 months ago
Scarborough, Canada Bella flooring plus Full timeOur company is looking for an experienced on the road sales representative that can maintain current sales goals and expand our business reach within Ontario. Responsibilities will include sales presentations/product demonstrations, maintaining a relationship with our current clients as well as acquiring new clients. In order to be successful in this role,...
-
Customer Service Representative
4 months ago
Scarborough, Canada Cascades Full time**Welcome home!** At Cascades, **Sustainable Development** means **Respecting the True Nature** of our 10,000 talents. We put you first: - Group insurance & retirement plan with company contributions - Profit sharing plan (not once, but twice a year!) - Employee assistance program - Extraflex benefits program (wellness & lifestyle reimbursement program) -...