Systems Analyst

2 weeks ago

Nepean, Canada Anjillan Consulting Services Inc. Full time

IT Service Requests and Incidents: Pickup, acknowledge and resolve the tickets in time.
- Prioritise issues and work with Support Leads, Application Managers, IT Ops, and other teams
- Maintain high quality in all operational aspects and ensure ticket quality
- Increase the operational efficiencies by automating the repetitive tasks and building a knowledge base
- Escalate high-priority issues to Team Lead and other Senior Management
- Learn new technologies and acquire new skills to cater changing demands

**Salary**: From $45,000.00 per year

**Benefits**:

- Dental care
- Extended health care

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Nepean, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

Work Location: Hybrid remote in Nepean, ON

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