Network Analyst

2 weeks ago

Toronto, Canada Toronto Transit Commission Full time

**JOB INFORMATION**

**Requisition ID**: 5937
**Number of Vacancies**: 2
**Department**: Information Technology Services (20000014) - Network Services (30000028)
**Salary Information**: $86,577.40 - $108,235.40
**Pay Scale Group**: 09SA
**Employment Type**: Regular
**Weekly Hours**: 35,
**Off Days**: two days as per the adjusted schedule
**Shift**: Various
**Posted On**: May 6, 2023
**Last Day to Apply**: May 12, 2023
**Reports to**:Senior Network Analyst

The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud. The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy."

**General Accountability**:

- Assists in the logical design and physical implementation of all network, data communications and telecommunications services. Working collaboratively with staff in other sections, this position must deliver secured, timely, standards-compliant, objective-based and quality-driven technology solutions that meet all established objectives and service level agreements. The position is required to support customers at various sites, manage multiple projects, and meet changing work demands in a competent and professional manner. Additionally, the position assists in data and telecommunications network planning, technical documentation, resource assessment, and technology evaluations as required.**Key Job Functions**:

- Installs, configures, maintains, and optimizes all network hardware, software, and communication links while ensures mínimal network downtime.
- Works collaboratively with staff in other I.T. sections and vendors/partners, you must deliver secured, timely, standards-compliant, objective-based and quality-driven technology solutions that meet all established objectives and service level agreements. supporting customers at various sites, effectively prioritize and meet changing work demands in a competent and professional manner.
- Reviews network operational inefficiencies, systemic problems, researching and recommending new technology, and acts as the Sr. Network Analyst as needed.
- Assists in data and telecommunications network planning, resource assessment, and technology evaluations as required by the Manager - Network Services.
- This position will be required to provide off hours on call support.
- This position will be required to work off hours and weekends by adjusting regular scheduled work hours and off days to accommodate scheduled work as required
- Responsible for treating passengers and/or employees with respect and dignity and ensuring the needs of passengers or employees with disabilities are accommodated and/or addressed (within their area of responsibility) in accordance with the Ontario Human Rights Code and Related Orders so that they can fully benefit from the TTC as a service-provider and an employer.
- Perform other duties as required.

**Skills**:

- Demonstrate specialized expertise and knowledge in the assigned field- Communicate in a variety of mediums-
- Plan and organize activities / projects to meet section and organizational goals-
**Education and Experience**:

- These skills and knowledge would normally be acquired by obtaining a University degree or technical diploma in a relevant discipline (Electrical/Electronic/Systems Engineering, Computer Science, or Business Administration with speciality in Information Systems and Technology), equivalent directly related experience working in a multi-platform, multiple-protocol network environment.
- Requires sound knowledge and practical experience related to all major aspects of network and telecommunications, including local and wide-area networks.
- Must demonstrate a broad knowledge of network hardware and software.
- Must have the ability to responsibly plan and implement immediate and long—term technology solutions.
- Must possess a track record of successfully solving technical problems for business users and non-technical operators, and working under high service demands and severe time constraints.
- Multiple years working experience with Extreme (Avaya) network system.
- Training and experience in IT project management is preferable.
- Must have a valid Province of Ontario Class “G” Driver’s licence.

**Additional Requirements**:

- Experience and knowledge with Cisco Network Systems and Palo Alto Firewalls is an asset.
- Certification in network specialties such as a CCIE is considered an asset, and you must demonstrate a propensity and commitment to continuous professional education.

The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted int

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