Assistant General Manager

3 weeks ago

Thunder Bay, Canada Ramada Airlane Hotel Full time

**Job Summary**

Are you a results oriented, hands-on leader looking for the next step in your hotel career, if so we are interested in speaking with you, as we are searching for an Assistant General Manager?

The primary responsibility is supporting the General Manager in the day-to-day operation of all departments including: guest relations, front desk, sales, housekeeping, maintenance, product quality, and accounting.

**Major Duties and Responsibilities**
- Leadership, training and performance management of all departments with particular responsibility for the Rooms Division.
- Implement and maintain all company policies and procedures.
- Ensure 100% guest satisfaction.
- Hire, train, support and coach staff to create a productive, efficient team.
- Representative of the management team to hotel guests, employees and members of the community.
- To ensure the proper housekeeping and maintenance of the hotel’s physical facilities resulting in employee and guest safety, orderly operations, good appearance, compliance with brand and legislative standards resulting in budget control.
- Reports and follows procedures with regards to any injuries and accidents in the workplace, instructs staff to follow safe working practices and enforces Health and Safety regulations.
- Ensure that all appropriate systems and controls are in place to produce accurate reports.
- Fills in for any vacant shifts as needed and assigned by General Manager.
- Performs functions of the General Manager in his or her absence.
- Assists with bi-weekly payroll processing in absence of the General Manager.

**Minimum Qualifications and Skills**
- Post-secondary degree/Diploma or equivalent years of relevant work experience required.
- Minimum 3 years of experience, within the hotel industry
- Must be able to delegate responsibilities, organize projects, and establish priorities consistent with hotel objectives.
- Experience in the supervision of personnel: recruitment, training and motivation.
- Ability to deal with all levels of management, staff and owners in a professional manner.
- A team player with excellent organization and communication skills with solid industry knowledge.
- Proven ability to manage multi-tasked assignments and work within deadlines.
- Will be required to work a variety of days, evenings, weekends, and holidays

**Salary**: From $52,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

**Education**:

- Bachelor's Degree (preferred)

Ability to Commute:

- Thunder Bay, ON P7E 5R8 (required)

Ability to Relocate:

- Thunder Bay, ON P7E 5R8: Relocate before starting work (required)

Work Location: In person

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