Executive Assistant

4 weeks ago

Fernie, Canada GETS Energy Full time

GETS Energy

Executive Assistant Job Summary

In this role, you will:

- Direct customers to the websites and information on the current rebates applicable specific to their home efficiency needs and budget

Customer’s preference) answer questions and guide customers through the
- Track all calls, issues, and solutions
- Report reoccurring issues and work closely with Management personnel to ensure the greatest experience for our customers
- Work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication skills and be customer service oriented
- Have the opportunity for growth

GETS Energy

Service Organization Administration
- Data entry, organization and the submission of files through the Canada

Greener Homes Portal on behalf of GETS Energy on time
- Track issues and report concerns to the Service Organization Manager

Customer Experience Specialist Requirements and Qualifications
- Customer service experience and strong communication skills
- Computer proficiency
- Experience with Sharepoint and Microsoft 365 is an asset

Expectations
- Develop fluency with the federal, municipal, and provincial rebates as well as the Canada Greener Homes Loan and the processes to obtain them
- Develop effective working relationships with the Management team and Energy Advisors.

Details

; Hybrid Remote
- Compensation: Commensurate with Experience
- Schedule: Monday to Friday
- Employee benefits available as well as 2 weeks vacation

**Salary**: $25.00-$29.00 per hour

Expected hours: 40 per week

**Benefits**:

- Extended health care
- Paid time off
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Work Location: Hybrid remote in Fernie, BC V0B 1M4

  • Pub Shift Manager

    1 month ago

    Fernie, Canada The Fernie Taphouse Full time

    As a Fernie Hotel & Pub Shift Manager, you will assist the Bar Manager in executing both front of house and back of house duties. You will be scheduled both serving and Shift Manager shifts. Must have experience in the food and beverage industry, be flexible and eager to learn the day to day operations of the business. Duties and Responsibilities: (other...