
Co-op Student
3 weeks ago
**Position Details**:
**Department**: DS - Clinical Applications
**Employee Type**: Temporary, Full Time
**If Temporary, Number of Weeks**: 16 weeks
**Union**: Non-Union
**Openings Remaining**: 1
**Schedule**:
**Work Days**: Monday to Friday
**Time of Day**: Days, Evenings
**Shift**: 7.5 hour
**This position may be scheduled at any of the following sites**: Charlton Campus (Hamilton Downtown), Hybrid - On-site/Remote
**Application Dates**:
**Opening Date**: 27/07/23
**Closing Date**: 03/08/23 Applications must be received online by 12:00 midnight on the Closing Date
**Position Description**:
***:
The analyst will be responsible for achieving basic technical proficiency of a state-of-the-art clinical software program in order to subsequently provide training and support for clinical end-users of this program throughout the hospital. Analysts will also be involved with device testing, trouble shooting, and other duties as required during the Go-Live phase of the implementation.
The position will be rotary, requiring analysts to support and engage clinicians in multiple units and departments.
**QUALIFICATIONS**:
Working towards an undergraduate Degree in Health Information Systems, Business Administration, Information Technology, Health Informatics, Clinical Discipline or related field Entry level to 2 years of work experience in a related field Excellent analytical, conceptual, verbal and written communication skills with demonstrated ability to communicate effectively with a wide variety of technical and non-technical staff. A creative thinker who excels in time-sensitive, ambiguous and/or complex situations
- team player, with eagerness to learn and the determination to follow through to completion.- Demonstrated high level of effective verbal communication skills, including the ability to translate details into appropriate level of abstraction.
- Ability to communicate technical procedures in a clear a precise manner to non-technical staff.
- High level of emotional intelligence, with an ability to coach and support experienced clinical staff members.
- Ability to work independently to troubleshoot basic technical challenges.
- Capable of finding creative alternatives that satisfy the needs of key stakeholders.
- A team player, committed to success and willing to go the extra mile.
- Determination to overcome challenges and deliver results.
**RESPONSIBILITIES**:
- Become proficient at navigating, operating, and troubleshooting clinical software and related devices.
- Support learning sessions to introduce healthcare workers to new clinical software and related devices.
- Participate in device testing in preparation for the Go-Live event.
- Provide real-time assistance related to software and devices on clinical units during the Go-Live event.
- Log issues and escalate appropriately when necessary.
**HOURS OF WORK**:
Rotating shifts and extended hours. May require evening shifts
- St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the _Mission, Vision, and Core Values_ of SJHH._
**We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.**
**Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.
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