Sales Operational Support

3 weeks ago

Edmonton, Canada Wenzel Downhole Tools Full time

**Wenzel Downhole Tools**, is a subsidiary of Basin Industries, a privately held company operating within the industrial and energy sectors based on lean principles. Our state-of-the-art manufacturing facility boasts over 120,000 square feet of floor space and over 35 years of industry experience. We have a strong company culture with an unwavering discipline to safety and quality. Our commitment to honesty, trust, accountability and respect is the foundation for everything we do. We strive for continuous improvement, constant innovation and working shoulder to shoulder with our customers.

We are looking for_ **Sales Operational Support**_ person to join our team. This individual will be responsible for assisting the sales team in managing existing and potential customer accounts.

**Responsibilities**:

- Assist with receiving and coordinating tool orders, as required.
- Assist with incident reporting and evaluating damages and preparing damage reports, as required.
- Assist with managing customer accounts.
- Effectively communicate with internal and external customers.
- Provide customers with any required information, such as Incoming/outgoing Service Reports, documentation, Packing Slips, Fishing Diagrams, Power Curves, Jar Settings, etc.

**Qualifications**:

- Previous Oil and Gas equipment experience and knowledge.
- Knowledge of downhole tools - specifically drilling motors, is an asset.
- Computer literate - Microsoft Office (Word, Excel, and Outlook).
- Previous knowledge of ERP systems is an asset.
- Willingness to learn and take initiative.
- Effective communication skills, both verbal and written.
- Customer focused with keen attention to detail.
- Appreciation for urgency and ability to work in a fast-paced environment.
- Ability to occasionally take phone calls after hours.

**What we offer**:

- Competitive wages dependent upon industry standard, skill set and experience
- Full benefits package through Canada Life
- RRSP match
- Employee assistance program
- Wenzel Downhole Tools is an equal opportunity employer

**Job Types**: Full-time, Permanent

Pay: From $1.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Work from home

Schedule:

- Monday to Friday

Work Location: In person

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