Inside Sales Rep
6 months ago
**AutoReqId**: 18409BR
**Pay Class**: Salaried Non-Exempt
**Minimum Pay Rate**: $58,104.21
**Maximum Pay Rate**: $81,345.90
**Department**: Sales
**Line of Business**: Cement Sales
**Position Type**: Full-Time
**Job Posting**:
Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is digital. And it goes beyond cement, aggregates and ready-mixed concrete. Heidelberg Materials North America, previously known as Lehigh Hanson, operates more than 450 locations with approximately 9,000 employees in the U.S. and Canada.
Heidelberg Materials is seeking an **Inside Sales Representative** to join our team at our Cement Plant in Edmonton, Alberta. This role reports directly to the Customer Services Manager.
**What you'll get to do**:
- Work with carriers to schedule and dispatch delivery to customers on an on-time basis
- Ensure all incidents or issues regarding quality, customer complaints or delivery are entered into database
- Prioritize customer needs to provide superior customer service and support
- Develop and maintain customer relationships
- Work closely with the sales department in identifying customer needs and wants
**Essential Experience & Skills**:
- Previous administration or inside sales experience is an asset
- Excellent customer relations and communication skills
- Problem solver with an aptitude for focusing on customer requirements
- Working knowledge of Microsoft Office products.
- Ability to work independently as required and under time and scheduling pressures
- Knowledge of the trucking industry
- Strong organizational skill
- Shift work, rotating 12-hour shifts
**Preferred Experience and Skills**
- CDM Order Management experience is an asset
- SAP experience is an asset
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