Inside Sales Rep

6 months ago


Edmonton, Canada Heidelberg Materials US, Inc. Full time

**AutoReqId**: 18409BR

**Pay Class**: Salaried Non-Exempt

**Minimum Pay Rate**: $58,104.21

**Maximum Pay Rate**: $81,345.90

**Department**: Sales

**Line of Business**: Cement Sales

**Position Type**: Full-Time

**Job Posting**:
Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is digital. And it goes beyond cement, aggregates and ready-mixed concrete. Heidelberg Materials North America, previously known as Lehigh Hanson, operates more than 450 locations with approximately 9,000 employees in the U.S. and Canada.

Heidelberg Materials is seeking an **Inside Sales Representative** to join our team at our Cement Plant in Edmonton, Alberta. This role reports directly to the Customer Services Manager.

**What you'll get to do**:

- Work with carriers to schedule and dispatch delivery to customers on an on-time basis
- Ensure all incidents or issues regarding quality, customer complaints or delivery are entered into database
- Prioritize customer needs to provide superior customer service and support
- Develop and maintain customer relationships
- Work closely with the sales department in identifying customer needs and wants

**Essential Experience & Skills**:

- Previous administration or inside sales experience is an asset
- Excellent customer relations and communication skills
- Problem solver with an aptitude for focusing on customer requirements
- Working knowledge of Microsoft Office products.
- Ability to work independently as required and under time and scheduling pressures
- Knowledge of the trucking industry
- Strong organizational skill
- Shift work, rotating 12-hour shifts

**Preferred Experience and Skills**
- CDM Order Management experience is an asset
- SAP experience is an asset


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