Recreation and Culture Clerk

**JOB POSTING**

**CASUAL**

**RECREATION AND CULTURE CLERK I**

August 9, 2023

Reporting to the Recreation and Culture Supervisor, the Recreation and Culture Clerk I is responsible for performing reception and telephone duties, processing payments, answering public inquiries, and supporting program delivery, registration, marketing, and special events.For more information on the position and required qualifications, please see the attached job description.

Applications will be received until 4:00 pm Wednesday, August 23, 2023.

**JOB DESCRIPTION**

**RECREATION AND CULTURE CLERK I**

**SCOPE**
Reporting to the Recreation and Culture Supervisor, the Recreation and Culture Clerk I is responsible for performing reception and telephone duties; processing payments, answering public inquiries, and supporting program delivery, registration, marketing and special events.

**RESPONSIBILITIES**

2. Respond to information requests in a diligent, efficient, professional and service oriented manner; discerning nature of the inquiry and providing appropriate referrals.

3. Operate cash/point of sale system, including receiving and processing payments, preparing cash receipt entries for deposit and ensuring transactions and end-of-day cash balancing are completed accurately.

4. Assist with the delivery of recreation and cultural programs and services, including but not limited to tracking of program registration, class lists, attendance lists, and evaluation forms,

5. Assist in the preparation and distribution of marketing materials for recreation programs and events

6. Ensure facility rules and safety policies are adhered to; responds to accidents and incidents taking appropriate action when necessary.

7. Maintain a high degree of cleanliness in Parks, Recreation and Culture Department facilities, including performing light janitorial duties.

8. Perform the set-up/take-down of equipment for recreation programs and special events when required.

9. Make routine equipment checks and reports any problems to supervisor.

10. Opens various Parks, Recreation and Culture facilities and prepares them for use by the public.

11. Secure Recreation and Culture facilities for the prevention of theft and vandalism.

12. Perform clerical tasks in support of the Parks and Recreation Department

13. Orient new staff to the Parks and Recreation Department.

14. Performs other related duties as required.

**REQUIRED QUALIFICATIONS**:

- Completion of Grade 12, a one-year certificate in recreation or related field, and 6 months’ recent (within the last 5 years), relevant experience. An equivalent combination of education and experience may be considered.
- Valid Workplace Hazardous Material Information System (WHIMIS) certificate.
- Current First Aid - Emergency First Aid with Level A CPR.
- Current criminal record clearance

**KNOWLEDGE, SKILLS AND ABILITIES**:

- Demonstrated ability to establish and maintain effective working relationships with other staff, instructors, general public, government agencies, user groups and program participants.
- Demonstrated high level of focus on internal and external client service continuously seeking ways to meet and exceed expectations.
- Effective organizational skills and the ability to prepare and maintain records, reports, correspondence and other materials.
- Demonstrated knowledge of graphic design platforms.
- Knowledge recreation and culture event and program planning and marketing strategies.
- Demonstrated initiative without specific direction; completing tasks by removing barriers and locating necessary resources.
- Good working knowledge of the local community.
- Demonstrated knowledge of cash handling procedures.
- Demonstrated knowledge in the operation of a variety of equipment used in a recreation setting (i.e. audio/visual, recreation equipment).

**OTHER**_**:_
- Ability to work shift work including days, evenings, weekends, and holidays.
- The incumbent is required to provide a satisfactory criminal record check in order to work in this position and is required to report to their supervisor any criminal charges laid against them that may be related to their employment in this position_.

**Job Type**: Casual

**Salary**: $27.57 per hour

Flexible Language Requirement:

- French not required

Schedule:

- On call

Work Location: In person