Supervisor Front End-FT

4 weeks ago

Victoria, Canada Jace Holdings Ltd. Full time

Requisition ID: 184783
Career Group: Store Careers
Job Category: Retail - Front End
Travel Requirements: 0 - 10%
Job Type: Full-Time
Pay Rate: $18.50 - $24.50
Country: Canada (CA)
Province: British Columbia
City: Victoria
Location: 9463 Admirals Walk Thrifty
Postal Code: V9A 2P8

The Front End Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well trained staff. The Supervisor will supervise the department and staff and act as the go-to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.

Here’s where you’ll be focusing:
  • Keep work area clean and presentable at all times
  • Remain current with weekly and in-store specials
  • Ensure accurate labeling of products through adherence to company pricing strategies
  • Foster a shopping experience that engages customers in a way that enhances loyalty, sales and profit
  • Run, monitor and analyze sales data reports
  • Monitor and ensure compliance with SOP, OH&S, food safety and other corporate initiatives
  • Monitor execution of company inventory control procedures
  • Lead department in accordance with company presentation standards
  • Act as the departmental "go-to" person in charge of department, when required
  • Recruit, train, develop, motivate and coach employees, and provide regular feedback to support the department leadership team
  • Schedule and monitor breaks, back-ups, and other departmental activities
  • Participate in the final inventory calculations
  • Follow store lock-up procedures, when required
  • Other duties as required
What you have to offer:
  • Full knowledge of department operations and skills
  • Ability to work independently in a fast-paced environment
  • Ability to work a variety of shifts including evenings and weekends

Education:

  • High School Diploma

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.

Our Total Rewards programs goes well beyond your paycheque:

  • Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, as well as life insurance and Accidental Death and Dismemberment Insurance*.
  • Access to Virtual Health Care Platform* and Employee and Family Assistance Program.
  • A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings*.
  • A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable*.
  • Learning and Development Resources to fuel your professional growth.
  • Paid Vacation

* Eligible only after working a set number of hours/days worked.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

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