Community Associate
5 months ago
**Community Associate**
TCC Canada is looking for an energetic and detail-oriented person who excels at offering outstanding client experiences.
Our Community Associates are the front line and represent the TCC brand. The role is very diverse; therefore, you must excel in and enjoy multi-tasking.
**What you will be doing**:
- Provide exceptional client service by going the extra mile for our clients & members
- Create a welcoming environment: assist members in a friendly, patient and professional manner
- Assist in managing the location in daily activities
- Relationship management with property manager and landlord
- Conduct tours to show the office space
- Help cover front desk and answer phone during business hours
- Inventory and procurement for kitchen and common areas
- Enter details for client monthly invoicing
- Accounts receivable reporting & follow up with members
- Receive, sort and organize mail and send packages
**About you**
- Customer service and/or hospitality experience an asset
- Knowledge of Office 365
- Detail-oriented with high standards
- Self-motivated with strong work ethic
- Enthusiastic, positive attitude and able to build strong relationships with our members
- Easily adapts to fast-changing situations
- Must have strong verbal and written communication skills
- Exceptional organizational and multitasking skills
**What we offer**:
- An inspiring work environment with a great team - your opinion is valued
- Training and growth opportunities
- Free premium coffee, tea and snacks
- Health benefits
**Job Types**: Full-time, Fixed term contract
**Salary**: $42,000.00 per year
**Benefits**:
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Kanata, ON K2K 3E7: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Administrative: 1 year (preferred)
- Hospitality: 1 year (preferred)
Work Location: In person
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