Systems Analyst

2 weeks ago


Winnipeg, Canada NTT DATA Full time

**Systems Analyst**

As a Systems Analyst, you will work directly with stakeholders to elicit current state and future state business processes to drive identification of process improvements in IT Systems. You will use your technical skills and knowledge of IT Systems and processes to maximize efficiencies and functionality for your business stakeholders. Y

**Key Responsibilities**
- Work with clients to assess current systems and evaluate fit for the objectives.
- Plan and prepare for process assessments including selecting appropriate techniques and deliverable templates, designing workshop agendas, identifying stakeholders, scheduling observations and interviews, estimating effort.
- Facilitate the discovery of business requirements and document in the form of business objectives, goals, and success criteria to support the formation of new projects, then develop improvement roadmaps to achieve operational success.
- Perform analysis of current operations and metrics in order to identify bottlenecks, low-value activities, opportunities for improvement.
- Perform gap analysis of current vs future state and identify impacts to people, process, and tools.
- Involvement in implementation, release management, and migration tasks.
- Test new processes, systems, and operations.
- Provide support and train users on the new tools, processes and systems.

**Qualifications & Requirements**:

- 8+ years of experience working as a Systems Analyst
- Strong communication skills with ability to translate technical jargon for the business user
- Passionate about making technology work for the business
- Bachelor's degree or equivalent combination of education and work experience

**Preferred**:

- Business Analysis experience in one or more of the following:

- Software implementation, Infrastructure or migration projects
- Industry experience in Healthcare, Finance or Public Sector
- Project Management Experience would be an asset

**Job Segment**:
Systems Analyst, Testing, Implementation Manager, Project Manager, Business Analyst, Technology



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