Network Technician

3 weeks ago

Kingston, Canada Utilities Kingston Full time

Company Biography
Utilities Kingston is located in Kingston, Ontario, equi-distant from Toronto, Montreal and Ottawa, where the St. Lawrence River meets Lake Ontario and the Rideau Canal (a UNESCO World Heritage site) - Kingston is a stunning, historic city that consistently ranks as one of the best places to live in Canada. Kingston’s 123,363 community-minded citizens enjoy an outstanding quality-of-life enhanced by superb intellectual, recreational and creative opportunities and supported by excellent health care facilities and municipal services, programs and facilities.

Utilities Kingston in unique in Ontario, combining water, wastewater, gas and electrical services and a broadband fibre optics provided in one company under the leadership of a single C.E.O. This shared services delivery model gives Utilities Kingston clear advantages in cost savings and customer service over other utility providers in the province. Utilities Kingston has provided the residents of Kingston with safe and reliable utility services for more than 100 years.
Primary Duties
1. General Operational Duties

? Installs Fibre Optic Network components at customer premises
? Orders equipment/supplies
? Performs maintenance of telecommunications facilities
? Supports other members of the telcommunications team
? Coordination of activities, i.e. crews, customers, contractors
? Supervises contractor work
? Supports Troubleshooting

2. Administrative Duties

? Customer relationship management
? Facilities inspection/maintenance logbooks/checklists

3. Occupational Health and Safety

? Understands and works within the confines of all applicable rules and regulations
? Identifies hazards and/or participates in/or document tailboard conferences
? Reports health and safety hazards with an unacceptable level of risk and offers potential solutions to supervisors

4. Other Duties

? Perform any additional duties that may be assigned by the employer
Education, Certification and Other Qualifications Required
1. Education

? 2 year College Diploma in Electronics/Technology Training

2. Licenses, Trades, Certificates, Professional Designation

? Valid Class ‘G’ driver’s license for Ontario
? Utility Work Protection Code (WPC)
? Radial Boom Derrick (RBD) Certification
? First Aid/CPR certification

3. Experience

? 4-5 years on the job experience
? Experience with fall protection equipment
? Knowledge of health and safety rules and the Ontario Occupational Health and Safety Act

4. Abilities

? Effective team player
? Proven ability to be organized, resourceful and self-motivated
? Proficient verbal and written communication skills
? Familiarity with the Corporation’s safety rules as well as the Ontario Occupational Health and Safety Act and Industry Specific Regulations
? Capable of using the Microsoft office suite of products
? Reliable

C. Effort

1. Mental Effort

? Reads and understands material such as detailed operating and procedure manuals, case histories, technical drawings and diagrams
? Write material such as standard memos, letters, or detailed forms.
? Keep track of information in spreadsheets or other electronic tools/systems.
? Attention shifts frequently from one job detail to another and there are interruptions or distracting influences.

2. Physical Effort

? Continually, standing, walking,

**? Frequently**: bending/stooping, kneeling, squatting, lifting 1-10 pounds, Carrying 1-20 pounds, lifting 11-20 pounds, carrying 11-20 pounds, handling, operating controls with hands, fine motor movement, reaching at knee to waist height, crawling

**? Occasionally**: sitting, climbing, balancing, bending neck up, bending neck down, reaching at floor to knee height, pushing and pulling, reaching above shoulder height, operating controls with feet, lifting 21-50 pounds, carrying 21-50 pounds, lifting 51-100 pounds, pushing and pulling

**? Rarely**: lifting 100+ pounds, carrying 100+ pounds,

3. Dexterity

? Tools and Equipment used, Office Equipment, vehicle, ladders, confined space equipment, fall arrest equipment, drills, hand tools, two way radios.

D. Responsibilities

1. Decision making to perform Mental Effort

? Operating procedures are generally covered by standard practice and any decisions and actions are not of a complex nature

**? Examples of decision making**: supervising contractors, installation at
customer premises, facility maintenance, troubleshooting, customer
relationship management

2. Administration

? Position requires employee to advise and provide guidance to individuals who hold different positions within the organization

3. Contacts

? Employees in the same department
? Employees in other departments
? Customers of Utilities Kingston
? Contractors/Suppliers/Venders
? General Public
? Management of other departments
Special Working Conditions/Conditions of Employment
1. Work Environment

? Frequent, chemical/cleaning substances, interruptions, noise, inclement weather, lack of privacy, moving mechanical

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