Budtender (P/t)

3 weeks ago


Guelph, Canada True North Cannabis Company Full time

True North Cannabis Co. is an emerging retailer, with 47+ locations. Our Mission is to provide our guests with cannabis products and accessories at the reasonable prices.

True North Cannabis’ Budtenders role is to help all guests - novice and veteran - navigate the wide world of recreational cannabis. As a budtender you are passionate about cannabis and stay on top of industry news.

Budtenders will provide guidance and educate customers about cannabis products, so all True North's guests will have a safe and enjoyable cannabis experience.

**Responsibilities**:

- Confidently represents True Norths’ brand and makes a positive first impression: smiles, makes eye contact, responds to guests with an appropriate sense of urgency
- Demonstrates that guest service is their number one priority
- Educate customers on cannabis products and how to safely consume cannabis
- Facilitate the sale of regulated cannabis by discussing cannabis products and engaging customers in a variety of cannabis accessories
- Demonstrate a high interest in the industry and willing to curate experiences that go above and beyond expectations
- Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation
- Perform reception duties as needed
- Check Identification
- Fulfill guest orders and support with inventory management to ensure guests have access to the right stock to drive sales
- Organize, receive, and categorize cannabis products and accessories
- Effectively utilize a compliant POS systems (Cova, Merrco, Dutchie)
- Follows proper cash handling procedures
- Ensure the cleanliness of the store is maintained daily
- Seek opportunities to contribute to and improve business results daily
- Support with completing all tasks and duties, as assigned
- Demonstrate high levels of integrity and personal responsibility
- Open to feedback, coaching and continuous improvement

**Physical Demand Requirements**:

- Frequent reaching above waist, chest and shoulder level as well as below waist level
- Continuous standing on tiled surfaces for all tasks (shifts between 8-10 hrs)
- Frequent lifting of boxes of supplies
- Occasional lifting weighing between 5 - 40 lbs vertically from floor to knuckle height, knuckle to shoulder height

**Job Requirements**:

- Valid Cannsell Cannabis Retail Certification
- Strong customer service skills
- A clean criminal background check
- Ability to work in a fast-paced environment
- Must be a team player
- Excellent written, oral, and interpersonal skills
- Availability for shift work alone or as part of a team any time between 8:00am to 11:30pm, Monday to Sunday
- Basic skills in math and proficiency as a cashier
- Extensive knowledge of cannabis products and accessories is an asset
- Completion of First Aid course is an asset
- Personal connection to the community is an asset
- The hourly wage is $17 - $18.50 per hour.

Part-time hours range : 10 - 29 hours per week

Full
- time hours range : 30 - 44 hours per week

**Job Types**: Part-time, Permanent

We thank all applicants for their interest in working for True North Cannabis Co. Only those who are selected for an interview will be contacted.


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