Undergraduate Recruitment Co-ordinator

2 months ago

Waterloo, Canada University of Waterloo Full time

Overview:
**Term: 14 months.**

The Undergraduate Recruitment Co-ordinator is accountable to the Associate Deans: Undergraduate Students implementing the portion of the Faculty’s marketing and recruitment plan, which includes relationship building, event logistics, enhanced customer service and inquiry management. They have functional accountability to the Marketing & Recruitment Specialist.

**Responsibilities**:
Recruitment Events
- Develops marketing action plans for all undergraduate recruitment-related events
- Leads, implements, and evaluates Faculty/Program-specific events and tours, which are included in the overall Faculty marketing and recruitment plan
- Recruits, trains, and manages student, faculty and staff volunteers for events
- Provides support to Faculty departments engaging in department specific recruitment events that have been approved by the Associate Dean, Undergraduate Students.Hires, trains, and mentors Arts Student Ambassador Team
- Leads and manages the Faculty’s participation in the Ontario Universities’ Fair
- Develops in conjunction with the Marketing & Recruitment Specialist other targeted events as appropriate, based on research and identified emerging Faculty/Program needs

Relationship Building
- Develops marketing action plans for all relationship building
- Builds relationships within Faculty and Departments (e.g., professors, staff, current students, etc.) for support and involvement in recruitment, admissions
- Builds relationships to cultivate domestic and international students, influencers, and key discipline-specific stakeholders (e.g., Faculty-initiated follow-up from the inquiry management system and with applicants, handwritten letters, response to student inquiries, etc.)
- Acts as the “public face” for the Faculty with recruitment audiences
- Works with the Marketing and Recruitment Specialist to develop content for presentations (e.g., tours, open house presentations, discipline specific off-campus events)
- Leads confirmation strategies, including, but not limited to, the personal hand-written note, calling campaign, chats, merchandise mailing for admitted students, etc.

Recruitment - General Duties
- Consults with Associate Dean of Arts: Undergraduate Students and the Marketing & Recruitment Specialist to devise undergraduate recruitment relationship building and event strategies and protocols, and determine required research
- Works in partnership with Marketing & Recruitment Specialist to co-ordinate all event planning, messaging, marketing, relationship-building strategies, and all other strategies to ensure that Faculty and University strategic goals are being met
- Conducts research to inform strategic direction (and implementation) for relationship-building, event, and outreach initiatives
- Works with the Marketing and Recruitment Specialist to develop content for, and leads training for, Marketing and Undergraduate Recruitment (M&UR) liaison officers, student ambassadors, Faculty student ambassadors, and others involved in delivering recruitment initiatives

Budget
- Works with the Associate Dean of Arts: Undergraduate Students and the Administrative Manager in forecasting annual needs and updating budget expenses t effective budget management
- Maintains files and provides detailed and accurate budgetary records for relationship-building and event-related activities based on the preliminary budgetary reports generated in the Arts Undergraduate Office
- Generates regular recruitment-specific budgetary reports, annual cost comparisons, and specific breakdowns per event or initiative

Service to Committees
- Service to Arts Admission Committee - Policy
- Provides support to the Faculty’s admissions processes and participates in the Admissions Committee activities associated with the admissions cycle
- Marketing & Undergraduate Recruitment Group
- Works closely with Marketing & Undergraduate Recruitment team members for a co-ordinated approach to recruiting for Waterloo, so that centrally developed strategies are mindful of the Faculty’s enrollment goals and objectives
- Attends Admissions Forum and M&UR Roundtable meetings

Supervisor duties
- Supervises the recruitment co-op student position(s)
- Oversees, guides, mentors, empowers, and provides sufficient consultation to ensure that s/he meets the goals and expectations of the position
- Provides appropriate training
- Performs performance reviews
- Serves as a key member of the hiring committee
- Works closely with the administrative manager to coordinate scheduling that allows the co-op student to meet the requirements of their co-op job while also providing coverage to support periods of staff absence in the AUO

Faculty of Arts Academic Services and Activities
- Provides administrative or other support for Arts Undergraduate Office initiatives as defined by the Associate Dean: Undergraduate Students

Qualifications:

- BA or equivalent combination of training and experience
- Exper

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