Agile Change Analyst

Responsible for managing the overall Change Management process, and associated decisions are properly considered and coordinated across Engineering, Manufacturing, Supply Chain, Customer Service, and other departments as appropriate. This person will make the ‘first cut’ to determine if a product change is warranted and will then ensure that product configurations and changes are consistent, fully documented, and that all Change actions have been evaluated and properly executed.
- Successfully process CR (Change Request), ECO (Engineering Change Order), and MCO’s (Manufacturing Change Order) in support of activities for all aspects of the Product Development Lifecycle.
- Assists in the coordination and co-leads the CCB meetings to ensure consistent product design control across all sites.
- Enforces strict adherence to change object requirements, workflow participation/notifications, and system constraints.
- Drives the continuous improvement of the Change Control processes and participates in initiatives to continuously improve the change order cycle time.
- Participates in defining and testing system enhancements.
- Subject matter expert on the overall change process and workflow activities.
- Generate management level metric reports to drive process and system usage improvements.

Job Responsibilities:

- The person holding this position will hold in-depth product line knowledge and will develop close working relationships functionally throughout the global organization.
- Each global location (Canada, Mexico, Hartford, China) will have a person(s) in the change analyst role. This role will collaborate globally with other change analysts to ensure the necessary individuals at all locations are involved in the change processes.
- This position will be closely tied to new and existing product design management and will have many resources to draw upon to assist in review, analysis, and disposition of changes for all change workflows.
- Will work with the change originators to ensure the CR contains necessary information to support the requested change, identify tasks for implementation, and to present to cross functional team at CCB meeting for approval.
- Review submitted changes and route for appropriate approvals and notifications, in addition to coordinating the CCB agenda and discussions.
- Initiate necessary ECO’s and MCO’s related to the CR scope and assign necessary individuals for completing all tasks from perform work to implementation.
- Facilitate and track changes through to release, implementation, and CCB closure of ECO and ensure workflows are not being stalled and are completed in timely manner.
- Responsible for updating project tasks as assigned for change control activity.
- Produce recurring metrics and reports for product change activity, and timely response of workflow approvals.
- Participate in the OPR process, gathering unique components and updating OPR form. Collaborate with Marketing and Tech Support for necessary inputs. Initiate and coordinate the OPR process in Agile through CR’s & MCO’s.
- Provide input and configuration support for Employee Roles/Privileges, PLM processes and workflow management of Functional Team criteria in Agile.
- Creation or maintenance of Agile training documents and procedures. Conduct Agile training where applicable.
- Accept tactical direction from Senior Agile Change Analyst.

Job Requirements:

- High School diploma or technical training in related field.
- Eager to learn and a known problem solver.
- Hands-on experience with the Agile PLM system or equivalent, lifecycles and change control process.
- Experience supporting Engineering, Operations, Manufacturing, Quality, and Marketing and related supply chain concepts, materials movement, and production processes.
- Experienced in interpreting and practicing ISO controlled processes.
- Excellent written and verbal communication skills in French and English.
- Ability to multitask to drive requirement to completion. Help others to learn the Agile system to achieve assignments in a timely and efficient manner, while ensuring data accuracy.
- Experience and proficiency managing Bill of Material (BOM) structures and related implementation activities.
- Must have great attention to detail as well as the ability to work independently and train co-workers.
- Ability to adapt to rapidly changing projects and support.
- Exercises judgement within the defined processes to quickly determine appropriate actions to support timely releases or changes.
- Minimum 4 days onsite, with ability to travel to other locations to enhance user experience.

Preferred Qualifications:

- Proficiency with Microsoft Office - Outlook, Word, Excel, and PowerPoint.

**Skills**: Required
- Language - English