Lead, Meditech Systems

6 months ago

New Westminster, Canada Fraser Health Full time

Salary range: The salary range for this position is CAD $37.01 - $53.20 / hour Why Fraser Health?:
Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley.

We currently have an exciting opportunity for a Lead, Benefits & Employee Information to provide leadership to the Benefits team at located in New Westminster, B.C.

All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
Oversees records management and the operation of process and technology systems to support the operations and information requirements of the Benefits & Employee Information (BEI) department through increased efficiency of data acquisition (input), management information (reports) and quality checks and improvements (audits). Leads, designs, develops, implements and tests quality and process improvement practices and procedures ensuring BEI meets operational, legislative, collective agreement and benefit plan requirements. Designs reports to accomplish business goals and conducts assigned projects by researching user and HR needs and best practices within Fraser Health and with other employers; develops business case reports and project plans. Supervises and provides direction to designated staff by providing expert advice, leadership and mentorship.

**Responsibilities**:

- Develops and oversees the operation of process and technology systems to support the operations and information requirements of the Benefits & Employee Information (BEI) Department, through increased efficiency of data acquisition (input), management information (reports) and quality checks and improvements (audits).
- Designs, develops, tests and implements quality and process improvement practices and procedures and systems to ensure BEI meets operational, legislative, collective agreement and benefit plan requirements.
- Oversees the day to day records management and administrative (reception) processes and procedures ensuring compliance with Fraser Health policies and related legislation. Liaises with corporate services as required in relation to privacy or legal issues and requests.
- Conducts assigned projects by researching user and HR needs, best practices within Fraser Health and with other employers; develops business case reports and project plans; participates on user project teams to ensure implementation and/or system revisions provide optimum results; participates on discussions with stakeholders to partner on services and information requirements.
- Designs reports to accomplish business goals; enters, replaces, deletes program codes and commands to correct errors; runs or tests program to increase operating efficiency, usability or adapt to new requirements; documents program as to development, logic, coding and modifications; documents all program related installation and operating procedures.
- Assesses current reports and develops, runs, and reviews audit sequences and related reports to ensure the Fraser Health's benefit plan systems are consistent with collective agreements, Fraser Health policy, legislative, plan specific requirements and Meditech database requirements; facilitates discussions of these processes to arrive at consensus in terms of new systems and processes.
- Supports the Benefits & Employee Information and People Services teams in collecting, collating and analysing equity, compensation reviews and the provision of reports on an ad hoc basis.
- Oversees, plans and completes Meditech annual systems events; writes NPR Reports and corresponds with Meditech representatives to review and resolve benefit plan system issues; provides advice to Human Resource Consulting Services and Finance Services on benefit plan administrative and operating systems status and requirements.
- Provides direction and support to Employee Experience staff on policies, procedures, systems and plan administration requirements; develops training plans and conducts training sessions to facilitate development and support of designated staff.
- Supervises and provides direction to designated staff by providing expert advice, leadership and mentorship. Assigns and schedules work, monitors the quality of work and completes performance appraisals.
- Participates as a working member on Fraser Health committees related to benefit

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