Direct Support Provider

2 months ago

Pembroke, Canada FAMILY & CHILDREN SERV. Full time

**Direct Support Provider**

**Full Time Permanent Position**

**Hours Between 17.5 and 44 weekly**

Department: Developmental Services

Accountability: Supervisor

Location: Renfrew County

Family & Children’s Services of Renfrew County is a multi-service agency committed to providing preventative, protective and socially inclusive services and programming that empower and strengthen everyone. We are focused on cultivating a team-oriented work environment where everyone thrives. Our goal is to develop and strengthen collaborative partnerships to increase availability, accessibility and quality of care to our communities.

Our agency commitments include: moving forward Anti-Oppressive Practice, French Language Services and working alongside Indigenous Communities.

Direct Support Providers (DSP) support individuals to reach their Individual Support Plan (ISP) goals to access community activities and work on independence life skills, in a safe, secure and supported manner. Services provided by DSPs are in place to promote high quality of life, support community involvement, social inclusion, individual choice, independence and rights and responsibilities.

DUTIES AND RESPONSIBILITIES

Considering recommendations from Case Managers and the Supervisor of Adult Residential Services:

- Be familiar with the goals in an individual’s ISP and assigned tasks to meet these goals
- Support individuals around safety concerns and the promotion of safe living
- Support individuals to attend/access activities based on the individual’s interest
- Support/carry out behaviour plans and other services and supports as required and monitored by assigned Case Manager
- Support access to social groups/interests in the community
- Assist individual to increase their social and other networks and opportunities whenever possible
- Attend meetings and Dr. appointments, community partners and report back to assigned Case Manager
- Provide transportation for self and for individual to activities/meetings
- Document support provided, individual preferences, activities according to standards
- Collect data as directed
- MAR sheets and signatures where appropriate to the assigned Case Manager
- Any other paperwork deemed necessary from a service perspective as requested by Supervisor and/or assigned Case Manager
- Regularly report any issues with carrying out the tasks that are being recommended by the assigned Case Manager, outside services
- attend team, staff, and other meetings and training as required
- Work flexible hours, ie days, evenings, weekends. Possibly work split shifts.
- Regularly update the Facilitator on shift availability
- Complete electronic time cards regarding hours worked
- Other duties as assigned by the Supervisor

PERFORMANCE INDICATORS
- Be flexible and accommodating with the TAY case assignment/matching protocol
- Promote best service outcomes for TAY individuals at all times
- Provides timely and accurate response to assigned tasks
- Demonstrates capacity to adapt and learn in a dynamic work environment
- Experience working in a team-oriented, collaborative environment.
- Manages time effectively and responds to requests to work flexible hours
- Is punctual and regularly attends work

KNOWLEDGE & SKILL REQUIREMENTS
- Knowledge, experience, and understanding of the culture, history and current oppressions experienced by marginalized groups.
- High School and 1- 2 years’ experience working with adults with Developmental Disabilities
- Personal Support Worker, Direct Support Worker or Social Service Worker Diploma an asset
- CPI, CPR, Abuse Training and any other training deemed necessary
- Understanding of the CYFSA, Signs of Safety, Anti-Oppressive Practice and Strength-Based approach and applicable legislation (SSPSIPDDA)
- Ability to follow direction
- Ability to work independently in the community
- Ability to work under mínimal supervision and under own initiative.
- Ability to communicate effectively with individuals and community members
- Ability to write documentation
- Self-motivated to learn and acquire new skills.
- Possess excellent problem solving skills.
- Has good judgement regarding safety for individuals and when a situation could be unsafe
- Bilingualism is an asset

Working Conditions and Physical Effort:

- Responsibilities may require working evenings and weekends, sometimes with little advanced notice.
- Regular travel is required.

SALARY:
Starting wage, $20.63 plus $3 wage enhancement per hour

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