Director, Project Delivery Office

5 months ago

Mississauga, Canada goeasy Full time

Embark on a journey with one of Canada's fastest growing companies - welcome to goeasy We have been honored with recognitions such as **Waterstone Canada’s Most Admired Corporate Cultures**, the **2022 Report on Business Women Lead Here**, **Report on Business for Canada’s Top Growing Companies** and **TSX30** **as one of the **best performing companies on the TSX**. We've also received the **Greater Toronto Top Employers Award** and **certified as a Great Place to Work®**. We're on the lookout for the best and brightest to join our team

Our vision is to provide everyday Canadians a path to a better tomorrow, today. As one of Canada’s leading non-prime consumer lenders, we offer a full suite of products including non-prime leasing, unsecured and secured loans as well as point-of-sale-financing though easyhome, easyfinancial, and LendCare.

goeasy is looking for a **Director, Project Delivery Office (PDO) **who is an operational leader with deep experience progressively designing, building and scaling a centralized corporate portfolio and project delivery office. You will be responsible for driving the successful management and execution of initiatives, portfolios, programs and projects across goeasy. Reporting to the Vice President, IT Portfolio Management and Transformation, you will lead a team of seasoned Project Managers to oversee the development, management, reporting and the ultimate delivery of our portfolio and related PM functions to ensure the execution of initiatives that are critical to goeasy’s ambitious growth plans.

The Director will help evolve and align fit-for-purpose process designs and SDLC implementation methodologies (waterfall, lean/agile, hybrid) to meet stakeholder expectations, while mitigating risks across the many areas of the business. This role requires an individual who can handle large, complex programs, projects and support teams and drive decisions that hold team members at all levels of leadership accountable.

goeasy’s market leading growth means we are a business that is fast paced and exciting. Simply put, this is a mission critical role in one of Canada’s fastest growing and successful companies.

**What will you be doing?**
- **Portfolio/Project Delivery, Management and Reporting**
- Lead the PDO team in proactively driving the delivery of all projects meeting time, budget and scope expectations through robust project execution principles and methodologies.
- Expertly guide resources and capacity planning considering both traditional SDLC processes and emerging methods.
- Maintain regular, detailed status updates on progress, activities and issues on each initiative and present to Senior Leadership and major project stakeholders.
- Step in as a project manager if/when necessary.
- **Process Management and Design**
- Actively support the organization’s process for compiling, prioritizing, monitoring and reporting all projects for various audiences and forums.
- Contribute to the maturation of goeasy’s Project Delivery standards, methodologies, processes, documentation and governance.
- Collaborate with Finance to help manage planning, budgeting, reporting, forecasting of the portfolio including iterative and ongoing financial processes and reviews.
- Drive demand management by evaluating resource demands against the available capacity across the organization, vendors, and processes required to execute on prioritized activities.
- **Relationship Management**
- Partner closely across the company’s Business Owners and IT Leaders.
- Serve as a primary liaison between all team resources assigned to a project, IT and the Executive Team.
- Maintain regular communications to an established cadence with PMs and business stakeholders to ensure necessary steps are taken to resolve obstacles and ensure project objectives are met.
- Foster relationships with vendors on large organizational initiatives, ensuring that all contracts support the needs of the business, and that all suppliers meet their contractual service levels and deliverables.
- **Leadership**
- Inspire, mentor and develop a team of program and project managers leveraging best practices to plan, manage and successfully deliver key initiatives on time and on budget.
- Organize and lead regular core team and key governance forums (e.g. team stand-ups, Steering Committees) to review progress with key stakeholders.
- Provide portfolio leadership and vision around departmental objectives, driving balance to deliver while fostering growth in team members’ ability to manage complex initiatives.

**What experience do you have?**
- 10+ years of cross-functional experience managing delivery in a portfolio of projects of all sizes and levels of complexity - a strong preference for experience in delivering on Software and Technology deployments.
- Proven experience leading Program Management Processes that drive strategic execution with Senior Leadership.
- A university degree is required with a focus i

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