Dealer/floor Supervisor

3 weeks ago

Innisfil, Canada Gateway Casinos Full time

**Job Type**: Part-Time

The Gateway to Your Future

You have mastered the art and technique of table games, and now you're ready to challenge yourself and take charge with this leadership opportunity in motivating your team to keep the excitement alive and anticipation rolling. As a Dealer Supervisor, you will supervise the smooth functioning of the game while inspiring your team to deliver their best. Thrive in an exciting career with ongoing training and leadership programs in the gateway to your future. Discover an employer that values your vision, work ethic, and skills.

We Provide
- Full benefits package for full-time employees
- Retirement savings plan
- Exciting, supportive and fun work environment
- Family and friends discounts on travel, tech, food, beverage, and fitness
- Development and training opportunities

Key Responsibilities
- As a Dealer you will conduct the play of the table game in a professional, friendly, courteous, and entertaining manner. You will deal your assigned game efficiently in accordance with policies and procedures, and Internal Control Regulations.
- In addition to your duties as a Table Games Dealer the Dual Rate Floor Supervisor shall supervise and observe pit activity, providing direction to front line staff as required.
- Supervise and mentor dealers, providing instruction, assigning duties, and evaluating performance.
- Ensure excellence in customer service and collaborate with the casino team.
- Ensure compliance to gaming standards/regulations and policies/procedures and monitors game operations to ensure that house rules are followed, and that all laws and regulations are adhered to.
- Promote and models the highest level of customer service, ensuring that staff deliver a maximum level of services and customer satisfaction is achieved and maintained.
- Monitor table floats and determines the outcomes and game irregularities.
- Participate in casino and marketing initiatives and promote events.
- Work quickly to resolve customer complaints
- Ensure all required financial reporting is completed for patron transactions on the gaming floor
- Maintain the sensitive inventory in their assigned section
- Must be aware of Responsible Gaming and Alcohol policies

What You Bring
- Minimum one year experience as a Table Games Dealer is necessary.
- A natural leader who leads by example and encourages collaboration, enthusiasm, and engagement.
- Proactive in preventing and resolving high-pressure situations with ease.
- Detail-focused with exceptional time-management and multitasking skills.
- Enjoy working flexible hours, including evenings and weekends.
- Knowledge of Pai Gow, Roulette, Poker and other casino games is an asset.
- One to two years of experience in a supervisory position or equivalent combination of education and experience.
- Working knowledge of computer software packages and a thorough knowledge of all table games
- A post-secondary education or comparable working experience in related fields along with certification from a dealer training school.
- Knowledge of company policies and procedures along with AGCO gaming regulations.
- Strong organizational, interpersonal and managerial skills.
- The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it's like to be on a team that values your vision, skill and energy.

Get to Know Gateway

Not the right fit this time? Follow us on our careers social media pages

  • Dealer

    3 weeks ago

    Innisfil, Canada Gateway Casinos Full time

    **Job Type: Part-Time** **The Gateway to Your Future** Ready to be part of the action? As a Dealer, you?ll be in the heart of the casino. Along with conducting the play of the game, you will interact and hold centre court as you entertain and guide the table. You like being among people and connecting with guests to make your own mark in a rewarding career....

  • Dealer

    3 weeks ago

    Innisfil, Canada Gateway Casinos Full time

    **Job Type: Part-Time** **The Gateway to Your Future** Ready to be part of the action? As a Dealer, you'll be in the heart of the casino. Along with conducting the play of the game, you will interact and hold centre court as you entertain and guide the table. You like being among people and connecting with guests to make your own mark in a rewarding career....

  • Dealer

    2 weeks ago

    Innisfil, Canada Gateway Casinos Full time

    **Job Type: Part-Time** **The Gateway to Your Future** Ready to be part of the action? As a Dealer, you'll be in the heart of the casino. Along with conducting the play of the game, you will interact and hold centre court as you entertain and guide the table. You like being among people and connecting with guests to make your own mark in a rewarding career....

  • Floor Supervisor

    4 weeks ago

    Innisfil, Canada CALVIN KLEIN Full time

    TITLE: Floor Supervisor REPORTS TO: Assistant Manager JOB CLASSIFICATION: Hourly Non-Exempt POSITION SUMMARY Floor Supervisors are brand ambassadors responsible for creating an emotional connection between our customers and the brand. They assist with leading the effort to exceed expectations, provide exceptional service and display passion for our...

  • Floor Supervisor

    4 weeks ago

    Innisfil, Canada CALVIN KLEIN Full time

    TITLE: Floor Supervisor REPORTS TO: Assistant Manager JOB CLASSIFICATION: Hourly Non-Exempt POSITION SUMMARY Floor Supervisors are brand ambassadors responsible for creating an emotional connection between our customers and the brand. They assist with leading the effort to exceed expectations, provide exceptional service and display passion for our...

  • Floor Supervisor

    4 weeks ago

    Innisfil, Canada CALVIN KLEIN Full time

    TITLE: Floor Supervisor REPORTS TO: Assistant Manager JOB CLASSIFICATION: Hourly Non-Exempt POSITION SUMMARY Floor Supervisors are brand ambassadors responsible for creating an emotional connection between our customers and the brand. They assist with leading the effort to exceed expectations, provide exceptional service and display passion for our...

  • Floor Supervisor

    2 months ago

    Innisfil, Canada PVH Full time

    Design Your Future at PVH Floor Supervisor - Part-Time - TOMMY HILFIGER FLOOR SUPERVISOR REPORTS TO: Store Manager SUMMARY: The Floor Supervisor’s primary function is to assist and support the Store and Assistant Manager in all aspects of the store, including all personnel, product, merchandising, and visual functions, business processes and...

  • Floor Supervisor

    3 weeks ago

    Innisfil, Canada PVH Full time

    Design Your Future at PVH Floor Supervisor - Part-Time - TOMMY HILFIGER FLOOR SUPERVISOR REPORTS TO: Store Manager SUMMARY: The Floor Supervisor’s primary function is to assist and support the Store and Assistant Manager in all aspects of the store, including all personnel, product, merchandising, and visual functions, business processes and...

  • Detailer

    2 weeks ago

    Innisfil, Canada 401 Auto Full time

    The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing dealer groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. The 401 Group of Companies has 20+ locations across Ontario including the Blackshop Restaurant and Wine Bar as well as our headquarters, both located in...

  • Heavy Equipment Yard Coordinator

    4 days ago

    Innisfil, Canada RTI EQUIPMENT SOLUTIONS INC. Full time

    **Build your Career at RTI Equipment Solutions Inc.** Company Description RTI Equipment Solutions is your premier source for Heavy Equipment Sales, Service, Rentals, and Parts in Innisfil, Ontario, proudly serving the greater Ontario region. As a trusted Hyundai Construction Equipment Dealer, we are committed to delivering top-notch solutions to meet your...

  • Inside Sales

    6 days ago

    Innisfil, Canada North Toronto Auction Full time

    North Toronto Auction is Canada’s premier Independent Auction Company. Located in Innisfil, Ontario, North Toronto Auction hosts monthly Public and Dealer auctions at our sprawling facility. Most recently, the owners of North Toronto Auction launched AutoGavel, Canada’s first online vehicle marketplace open to the public! As a result, North Toronto...

  • Security Officer/security Supervisor

    4 weeks ago

    Innisfil, Canada Gateway Casinos Full time

    **Job Type: Part-Time** **The Gateway to Your Future** In this key role, you will be an integral part of the security team, ensuring Gateway’s staff, property, company assets and valued guests are secure and protected at all times. You will also deliver a high level of customer service, support to staff, and provide accurate reports. The Security...

  • Security Officer/ Security Supervisor

    3 weeks ago

    Innisfil, Canada Gateway Casinos Full time

    **Job Type: Part-Time** **The Gateway to Your Future** As the Security Officer, you oversee security throughout the casino, ensuring guests and employees are secure and protected at all times. As a Supervisor, you Lead our respected team to ensure the safety and security of all while providing first rate customer service. In this key role, you will help...

  • Security Officer/ Security Supervisor

    4 days ago

    Innisfil, Canada Gateway Casinos Full time

    **Job Type: Part-Time** **The Gateway to Your Future** As the Security Officer, you oversee security throughout the casino, ensuring guests and employees are secure and protected at all times. As a Supervisor, you Lead our respected team to ensure the safety and security of all while providing first rate customer service. In this key role, you will help...

  • Security Officer/ Security Supervisor

    3 weeks ago

    Innisfil, Canada Gateway Casinos Innisfil Full time

    As the Security Officer, you oversee security throughout the casino, ensuring guests and employees are secure and protected at all times. As a Supervisor, you Lead our respected team to ensure the safety and security of all while providing first rate customer service. In this key role, you will help create a comfortable environment where others feel the...

  • Security Officer/ Security Supervisor

    3 weeks ago

    Innisfil, Canada Gateway Casinos Innisfil Full time

    As the Security Officer, you oversee security throughout the casino, ensuring guests and employees are secure and protected at all times. As a Supervisor, you Lead our respected team to ensure the safety and security of all while providing first rate customer service. In this key role, you will help create a comfortable environment where others feel the...

  • Security Officer/ Security Supervisor

    3 weeks ago

    Innisfil, Canada Gateway Casinos Innisfil Full time

    As the Security Officer, you oversee security throughout the casino, ensuring guests and employees are secure and protected at all times. As a Supervisor, you Lead our respected team to ensure the safety and security of all while providing first rate customer service. In this key role, you will help create a comfortable environment where others feel the...

  • Security Officer/ Security Supervisor

    3 weeks ago

    Innisfil, Canada Gateway Casinos Innisfil Full time

    As the Security Officer, you oversee security throughout the casino, ensuring guests and employees are secure and protected at all times. As a Supervisor, you Lead our respected team to ensure the safety and security of all while providing first rate customer service. In this key role, you will help create a comfortable environment where others feel the...

  • Security Officer/ Security Supervisor

    3 weeks ago

    Innisfil, Canada Gateway Casinos Innisfil Full time

    As the Security Officer, you oversee security throughout the casino, ensuring guests and employees are secure and protected at all times. As a Supervisor, you Lead our respected team to ensure the safety and security of all while providing first rate customer service. In this key role, you will help create a comfortable environment where others feel the...

  • Arbitration & Auto Service Supervisor

    3 weeks ago

    Innisfil, Canada North Toronto Auction Full time

    North Toronto Auction is Canada’s premier Independent Auction Company. Located in Innisfil, Ontario, North Toronto Auction hosts monthly Public and Dealer auctions at our sprawling facility. Most recently, North Toronto Auction launched AutoGavel, Canada’s first online vehicle marketplace open to the public! As a result, North Toronto Auction is adding...