Financial Services Manager

17 hours ago

London, Canada Forest City Dodge Full time

**You have a passion for cars and the automotive industry.**

**You have excellent Analytical skills**

**You have exceptional leadership skills.**

**You have ability to Design and execute innovative business plans.**

**You are looking to join an amazing team of people to grow with.**

If this sounds like you, you could be the Financial Service Manager to join our team at Forest City Dodge, and we want to hear from you

The Palladino Auto Group started as a family business and has kept that value as it has grown from 1, to the current 13 locations across Ontario. Our teams work together like family and are a close group. We are looking for great people who want to work for an organization with a dynamic like this. We work hard, we work smart, and we have fun doing it If you work for the Palladino Auto Group, you will be supported, challenged, and inspired by your team.

**What is it?**

The Financial Service Manager Offer vehicle financing and insurance to customers and providing them with a thorough explanation of aftermarket products and extended warranties, and a complete explanation of manufacturer and dealership service procedures and policies. Also responsible for Training and providing the sales team with information on finance and lease programs and the benefits of the dealership’s financing and extended service programs.

**What can I expect?**

New Financial Service Manager who joins our team are fully trained on all of the processes and software they will be using. They start with learning about each department in the dealership to understand how they all work together and Manage the day to day operations of the parts department by training, motivating and monitoring employees, and will also go through product knowledge training (which will be ongoing) to ensure they are product experts. Our teams work together and learn from the best. There will be process guidelines about comprehensive management training. There will be financial training related to vehicle insurance and budget.

The teams work 5 shifts a week from Monday to Friday and there can be late shift as per the requirement.

One of the objectives of the Palladino Auto Group is to grow our people. We are dedicated to providing training and development opportunities, and helping people build careers. Many of our dedicated employees are promoted internally to the next level of hierarchy.

**What do I need?**

The minimum schooling requirement is having your high school diploma and must have customer service experience.

Some of the things that will make you successful in this position are:

- Having an Interpersonal skills and conflict resolution skills
- Must have Excellent computer skills
- Excellent customer service skills including listening and the ability to impact and influence others.
- Ability to manage customer complaints and to solve difficult problems.

**Benefits and Compensation**
- Comprehensive Benefits Package for full time employees
- Professional Development and Training Opportunities
- Employee & Family Purchase Program
- Employee Perks Program
- Employee Discount on Parts and Services
- Employee & Family Assistance Program
- Corporate Discounted Membership with Good Life Fitness
- Discounted Home & Auto Insurance

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