IT Support Technician

3 days ago


Concord, Canada Stage Windows & Doors Full time

Grow with us as an IT Support Technician

**Position Summary**:
The IT Support Technician is responsible for providing technical support across the organization. This individual will resolve IT issues related to hardware, software, network, and any other technology-related issues at Stage Windows Inc., providing technical support to cross-functional teams at all company locations. The Technician will also focus on software development supporting the growth of the corporate internal ERP.

The IT Support Technician will also be responsible for assisting in implementing any new technologies and devices within Stage Inc. This is a full-time position that requires strong organizational, and interpersonal skills, attention to detail, and the ability to work in a fast-paced and high-volume environment delivering high-quality results according to Stage Windows standards.

This role is required one to be on-site to meet company and personnel needs.

**Core Responsibilities**:

- Support and maintain desktops, laptops, mobile devices, phones, mobile phones, printers, and other related devices
- Install, configure, maintain, and support all installed software on a variety of hardware and Windows platforms
- Ability to maintain ERP system and support department needs for minor changes and product development
- Ability to develop and implement functionalities and logic in the ERP system
- Relate with the IT external support team mainly for database maintenance and security
- Responsible for the buildings security alarms and video surveillance
- Maintain a log of all IT system and hardware issues establishing a help-desk ticketing system
- Maintain system documentation, ensuring accuracy, relevancy, accessibility, and confidentiality in a secure central location
- Manage active directory user account management
- Provide orientation to new users of existing technology
- Create and maintain an inventory of all hardware devices
- Assist in implementing and monitoring cybersecurity protection and education
- Additional tasks and responsibilities as may be warranted by business growth

**Experience and Skills**:

- Minimum of 3 years of experience working in the area of technology
- Post-secondary degree or diploma in Computer Science or a Technology related field
- Willingness to learn new ideas, concepts, and approaches
- Exposure to both Windows and MacOS operating systems
- Ability to explain technical concepts and theories to non-technical audiences
- Knowledge of general computer hardware and peripherals
- Knowledge associated with IT security best practices and technologies such as user management, anti-virus software, basic firewall configuration
- High degree of resourcefulness, flexibility, and adaptability
- Able to effectively communicate both verbally and in writing
- Effective communication skills with individuals at all levels of the organization
- Knowledge of applicable IT laws and regulations Strong customer service and troubleshooting skills

Stage Windows & Doors is an equal-opportunity employer that is committed to inclusion and diversity. We are committed to providing employment accommodation by the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation.


  • IT Support Technician

    2 weeks ago


    Concord, Canada Stage Windows & Doors Full time

    Grow with us as an IT Support Technician! **Position Summary**: The IT Support Technician is responsible for providing technical support across the organization. This individual will resolve IT issues related to hardware, software, network, and any other technology-related issues at Stage Windows Inc., providing technical support to cross-functional teams...


  • Concord, Canada Dreamforce Services Inc. Full time

    One of the Top Insurance brokerage in Canada is looking for an Intermediate IT Support technician to join their team. Their unique culture encourages employees to enroll in higher education, webinars and training for professional growth and qualify for more advanced positions in the company. They have a flexible work environment and offer a strong benefits...


  • Concord, Canada Cloud IT! Full time

    Education: College/CEGEP - Experience: Experience an asset **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Collect, organize and maintain a problems and...

  • Cmm Technician

    4 days ago


    Concord, Canada Clover Tool Manufacturing Full time

    About **Metrology/CMM Technician** Position Hours of work: _**7:00 am to 3:00 pm**_ (overtime where required) **Responsibilities**: - The CMM Technician will write, modify, and troubleshoot complicated programs using PC-DMIS. - The CMM Technician will use Datapage and Step Ahead Transformation Software to create and review technical reports using PC-DMIS...

  • Technician Trainee

    1 day ago


    Concord, Canada Ryder System Full time

    You are the driving force behind our company. Start your career with Ryder today! **Summary** The Technician Trainee (TT) role is a developmental position intended to familiarize a new employee with the Technician role while working as a Service Employee and is enrolled in Ryder's 18 month Technical Training Developmental Program. The incumbent will be...


  • Concord, Canada Francotyp Postalia Full time

    _Bilingual Field Service Technician (English - French)_ For over 98 years Francotyp Postalia has been operating internationally, and for over 21 years we have been simply known as FP. Innovative and technologically advanced mailing machines since 1923. We are looking to hire an experienced Field Service Technician to look after the service and maintenance...

  • Nail Technician

    4 days ago


    Concord, Canada Reefreshed Full time

    Are you passionate about nail care and beauty? Do you have a talent for creating stunning nail designs and providing exceptional customer service? Join our team as a Nail Technician and showcase your skills in a creative and rewarding environment. **Responsibilities**: - **Client Consultation**: Consult with clients to determine their desired nail...


  • Concord, Canada Tempest Solutions Full time

    Has excellent written and verbal communication skills - Has the ability to work independently and unsupervised - 2 years of recent computer, server, and network troubleshooting experience - Likes to be hands-on, with a desire for continual learning - Is familiar with a wide range of business IT technologies - Is flexible to work after hours, weekend, and...

  • QA/qc Technician

    2 days ago


    Concord, Canada Petra Hygienics Systems Full time

    **QA/QC Technician** Petra is a family-owned Canadian business founded in 1989, primarily as a distributor of personal care products for corporate facilities. Fast forward to today, and Petra has evolved into a manufacturing and distribution _powerhouse_ for all personal care & household amenities, as well as servicing over 4000 clients. Petra also supports...


  • Concord, Canada New Age Group Full time

    **Job description** **About New Age**: At The New Age Group, we have been an industry leader in managed security solutions for clients across Canada and the United States for over 20 years. We offer a fast-paced and challenging work environment with the opportunity to gain experience and grow your career within the security...


  • Concord, Canada Unimatrix Computer Solutions Full time

    **Unimatrix Computer Solutions** 185 Snow Blvd, Concord, ON L4K 5P6, Canada **Job Position**: - Senior Server/Desktop MSP Administrator (5 Years+) (Full Time Position). Server Administrator Support/Desktop Administrator Support/Office 365/Azure Support. **IT Technician - Networking - Cloud - Servers - Workstations.** - We’re looking for an innovative...

  • Lube Technician

    5 days ago


    Concord, Canada Ryder System Full time

    You are the driving force behind our company. Start your career with Ryder today! **About Ryder**: For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise...

  • Shop Technician

    1 week ago


    Concord, Canada MultiRim Full time

    The Tool Shop Technician is responsible for customizing, maintaining, and repairing fiberglass/aluminum molds for use by the Production Department, both on and off production lines. The role is also responsible for the oversight of the Tooling Department and the maintenance of all hand and power tools and components it contains. Responsibilities Maintain...

  • Autocad Technician

    5 days ago


    Concord, Canada Stage Windows & Doors Full time

    Grow with us as an AutoCAD Technician at Stage Windows & Doors! **Company Overview**: Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for the residential replacement and custom home...

  • Shop Technician

    Found in: Appcast CA A2 P - 1 week ago


    Concord, Canada MultiRim Full time

    The Tool Shop Technician is responsible for customizing, maintaining, and repairing fiberglass/aluminum molds for use by the Production Department, both on and off production lines. The role is also responsible for the oversight of the Tooling Department and the maintenance of all hand and power tools and components it contains.ResponsibilitiesMaintain...

  • Shop Technician

    Found in: Whatjobs CA C2 - 1 week ago


    Concord, Canada MultiRim Full time

    The Tool Shop Technician is responsible for customizing, maintaining, and repairing fiberglass/aluminum molds for use by the Production Department, both on and off production lines. The role is also responsible for the oversight of the Tooling Department and the maintenance of all hand and power tools and components it contains. Responsibilities Maintain...

  • Shop Technician

    Found in: Appcast CA C2 Glassdoor - 1 week ago


    Concord, Canada MultiRim Full time

    The Tool Shop Technician is responsible for customizing, maintaining, and repairing fiberglass/aluminum molds for use by the Production Department, both on and off production lines. The role is also responsible for the oversight of the Tooling Department and the maintenance of all hand and power tools and components it contains.ResponsibilitiesMaintain...

  • Shop Technician

    1 day ago


    Concord, Canada Multirim Inc. Full time

    **About us** MultiRim is mid-sized business manufacturing custom rigid and flexible urethane foam products. We create components for high-end home and office furniture, healthcare, transportation, and much more. Our team serves customers across North America. The Shop Technician is responsible for customizing, maintaining, and repairing fiberglass/aluminum...


  • Concord, Canada New Age Group Full time

    **About New Age**: **General Role Description**: **General Duties/Key Responsibilities (Including but not limited to)**: - Provide comprehensive IT support services to the organization for cloud and on-premises computing platforms. - Self-monitor, manage and respond to support tickets to ensure the proper escalation and resolution of tickets and incidents...

  • Lead Technician/programmer

    Found in: beBee jobs CA - 1 week ago


    Concord, Ontario, Canada Viking Full time

    Job Description Working in the fire protection field is what drives you? You want to take on a new challenge that will recognize your expertise with fire alarm systems and that will allow you to act as a mentor? Well then, you have found the right place See below what the main responsibilities of a Lead Technician/Programmer are:Program all Notifier systems;...