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Communications Assistant Term

2 months ago

Mississauga, Canada University of Toronto Full time

**Date Posted**:02/05/2024
**Req ID**: 35874
**Faculty/Division**: UofT Mississauga
**Department**: UTM: Ofc of the Registrar
**Campus**: University of Toronto Mississauga (UTM)
**Position Number**: 00029372

**Description**:
**About us**:
The university’s second largest division, U of T Mississauga has 17 academic departments and offers 156 programs in 92 areas of study. Home to approximately 15,000 students and over 1,000 faculty and staff, the campus houses the Mississauga Academy of Medicine, Centre for Medicinal Chemistry and Institute for Management and Innovation. With its distinctive interdisciplinary programs such as forensic sciences and biomedical communications, U of T Mississauga offers a broad array of continuing education programs and professional masters programs. Established in 1967, the campus features award-winning architecture, robust community partnerships and a dynamic student environment set amongst 225 acres along the Credit River in Mississauga.

**Your opportunity**:
The Office of the Registrar at U of T Mississauga delivers registrarial services to support U of Mississauga's academic goals and U of T priorities in the areas of student information, interpretation of policies, and innovation of registrarial interactions. Our core mission is effective and sustainable strategic enrolment management: student recruitment, retention, success and graduation. Operating in a culture of cooperation and collaboration, we achieve our goals and objectives based on values of student-focused solutions, integrity of academic records and continuous innovative improvements.

This position produce promotional and outreach materials. Develop content for marketing and/or promotional materials. Determine the logistics required for the drafting, production and dissemination of marketing/communication materials. Research and recommend story ideas that advance priorities and initiatives. Advise on social media trends and platforms to enhance digital communication strategies. Act as the first point of contact for CRM system issues. Track and monitor digital communications activities. Maintain information on digital platforms. Customize website according to objectives or user feedback. Keep well-informed on current technologies, best practices and industry standards. Keeping well-informed on recruitment trends. Providing orientation to others on work procedures and practices.

**Your responsibilities will include**:

- Producing promotional and outreach materials
- Formatting and maintaining communication templates
- Proofreading and fact-checking content
- Preparing schedules for the release of pre-planned social media content
- Verifying that content is consistent with brand identity guidelines
- Collecting digital assets for online platform use
- Verifying that links to all related websites are up-to-date
- Disseminating information via social media

**Essential Qualifications**:

- University degree in communications, creative writing, marketing or equivalent combination of education and experience. Formal training in design, layout and/or desktop publishing
- Minimum 4 years' experience in a fast-paced, communications and customer service role
- Experience with digital, electronic and print design and production of communications for a diverse community
- Experience developing, maintaining and updating websites
- Experience creating and managing social media communications, videos and webinars
- Strong customer service, communication, interpersonal and presentation skills
- Proficient in the use of Microsoft Office, Adobe, Photoshop/Illustrator, social media, videography and webinars
- Ability to manage projects, demonstrating initiative with a willingness to learn new technologies and stay informed on best practices
- Demonstrated organizational and analytical skills with the ability to work effectively under pressure, independently and as part of a team

**Assets (Nonessential)**:

- Experience in a post-secondary institution

**To be successful in this role you will be**:

- Adaptable
- Diplomatic
- Organized
- Problem solver
- Resourceful
- Team player

**Closing Date**: 02/14/2024, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Term
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:
**Job Category**: Registrarial Services

**This a term position until March 2025**

**Lived Experience Statement