IT Administrator

6 months ago

Edmonton, Canada EllisDon Corporation Full time

**Connect with us **LinkedIn**, **Instagram**, **Facebook**, **Twitter**

**Do you want to build the software that builds cities?**

EllisDon’s **construction technology team** is made up of Full-Stack Developers, Data Analysts, UX Designers, Product Owners, and IT Operations and we’re growing fast Our team also includes some of the best digital modelers and BIM specialists in the industry, experts who are working with the latest tech on projects in the billions of dollars.

We are a software development studio of 140+ people, backed by one of Canada’s top construction firms, with over 70 years in the industry and completing over $5 billion of work each year. We build software that is solving real-world problems on some of Canada’s largest construction projects.

Above all, we at EllisDon work hard to deliver great careers to one another. We choose to celebrate the strength in our differences, every day. EllisDon’s commitment to Inclusive Diversity is to work together to create an environment where every employee feels safe to be their true and authentic self. Ultimately, EllisDon’s purpose is to provide people with similar values the opportunity to achieve their full potential; to deliver that opportunity for great careers to one another; and to contribute meaningfully to the community we share with others.

In case you’re curious, here’s what the industry **thinks of us** and some of the **impacts we've made to the communities we work in.**

IT Operations is made up of 4 teams: Enterprise Tech Desk, Enterprise Tech Partners, Enterprise Application Administration, and Security and Governance. IT Analyst - Regional is a part of the Enterprise Tech Partners team.

**You, as an IT Analyst, will**:

- Procuring, maintaining, and administering computers/phones and office equipment
- Administering corporate software systems
- Deploying and enforcing security policies and procedures
- Providing IT support and resolving problems for the team
- Assisting with onboarding of new employees
- Maintaining knowledge of IT support, help desk procedures, products, and services
- Managing an issue-tracking system and reporting on issue-resolution SLAs
- Manage incidents and own them through resolution

**Is this the right role for you?**
- Ability to work independently and multi-task efficiently and effectively
- Working knowledge of IT security concepts in an enterprise environment
- Relevant degree or certifications in IT administration, with basic networking knowledge
- Excellent communication skills, both oral and written
- Solid knowledge of best practices in IT administration and system security
- Exceptional leadership, organizational, and time management skills
- Strong analytical and problem-solving skills
- Part of on-call rotation
- Ability to lift, move, and/or carry equipment and amterials up to 50lb
- Ability to work in confined spaces to do hardware installations and configuration
- Ability to travel and work outdoor

EllisDon is proud to provide this unique career opportunity that provides continuous learning, opportunity for growth, and a competitive compensation package within an environment that is committed to inclusion and respects diversity.

**Go ahead and be yourself. We'll pay you for it**

We are an equal opportunity employer. We welcome people of any age, culture, subculture, gender identity or expression, sexual orientation, nationality, ethnicity, race, size, mental or physical status, veteran status, religion, language, political opinion, working-style preference, family status, education, and socio-economic status. The EllisDon core values of Integrity and Mutual Respect welcomes **everyone**, at work and in the community, and our value of Mutual Accountability, means that we all have a role to play. As an EllisDon employee, this will ultimately be** your** commitment to Inclusive Diversity.

***Accommodation for Applicants with disabilities will be made during the recruitment process when requested.

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