Dispatcher, Communications Officer

6 days ago


Edmonton, Canada NAIT Full time

**Key Responsibilities**:

- Evaluating and managing incoming information/calls for service on a priority basis.
- Dispatching Community Peace Officer resources and liaising with partner law enforcement and emergency service agencies.
- Monitor Closed Circuit Television System (CCTV), alarms, and operational screens identifying situations where there is a potential risk to the NAIT Community, and initiate responses to the appropriate NAIT resources or other emergency response agencies
- Respond to requests for assistance via emergency phones, alarms, panic buttons, etc.
- Follow departmental procedural reporting methods to accurately record and log all identified events and incidents
- Provide exceptional customer service to walk-in clients at a busy front reception counter.
- Perform a variety of general support duties related to the operation of a communications and dispatch center.

**Qualifications**:

- Completion of Grade 12 Education
- Completion of a Certificate or Diploma related to Emergency Communications and Response through a recognized post-secondary institution **OR** considerable equivalent related experience in a similar environment
- 5 years strong customer service experience
- Computer experience with Microsoft Windows based systems and Microsoft Office Applications is required.
- Experience working within a post-secondary environment is not required, but preferred
- Police Security Clearance Letter (must be obtained upon offer of employment or no more than 90 days prior) and be satisfactory to NAIT Protective Services

**Notes**:
**Hours of work**:NPS is a 24/7 operation, and casual employees are expected to be available for a variety of shifts including days, nights, weekends, and on holidays

**Uniforms**: This position is required to wear a uniform, which will be provided by the employer at no cost to the employee.

**Remuneration**:$1,711.40 - $2,211.71 $ bi-weekly, plus a comprehensive benefits package. (Classification - Security Communication Officer)
- This position is covered by the AUPE (Alberta Union of Provincial Employees) Collective Agreement._

**About NAIT**

At NAIT, people matter.

We’re proud to have been named one of Alberta’s Top Employers for 11 consecutive years. Developing an engaging, supportive and rewarding work culture is something we take seriously. We know that people are our biggest asset - they are what makes NAIT a great place to work.

At NAIT, you are part of a community that makes a difference in the lives of students, staff and industry clients and partners. The NAIT culture reflects our shared values of respect, collaboration, celebration, creativity and accountability. We are committed to equity, diversity and inclusion and are a proud partner of the Canadian Centre for Diversity and Inclusion and Pride at Work Canada.

**What we offer**

We’ve created a benefits package that focuses on health and wellness, professional and personal growth, recognition and work-life balance.

NAIT is a flexible workplace and depending on the nature of your role, you may request flexible work arrangements with respect to where and when you work, including being on-campus full-time, working off-site, or a combination of the two.

Employees also have access to excellent vacation time, paid time off between Christmas and New Year's, a strong recognition program, learning opportunities, 2 annual all-staff professional development days and so much more.

**Health and safety**

NAIT continues to encourage everyone coming to our campuses to be fully vaccinated against COVID-19 and to get their booster shots as soon as they are eligible. Vaccination against COVID-19 remains the best way to prevent severe illness and death, and third doses can boost immunity to improve protection and limit spread.

**Additional requirements**

Applicants with education credentials earned outside of Canada who have not had them previously assessed should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS)

**Accommodations



  • Edmonton, Canada NAIT Full time

    **Please Note: This is a temporary position ending on or before December 19, 2025, with the possibility of extension.** **Please Note: This posting will be used to fill multiple positions.** NAIT is currently recruiting qualified individuals for the position of Casual Communications Officer (Dispatcher) that would be working as a member of the NAIT...


  • Edmonton, Canada NAIT (Northern Alberta Institute of Technology) Full time

    **Please Note**: This is a temporary position ending on or before December 19, 2025, with the possibility of extension. **Please Note**: This posting will be used to fill multiple positions. NAIT is currently recruiting qualified individuals for the position of Casual Communications Officer (Dispatcher) that would be working as a member of the NAIT...


  • Edmonton, Canada NAIT (Northern Alberta Institute of Technology) Full time $22 - $28

    In order to ensure your application is received by NAIT for thorough review and consideration, please apply directly through our Careers site at www.nait.ca/careers Please Note: This is a temporary position ending on or before December 19, 2025, with the possibility of extension. Please Note: This posting will be used to fill multiple positions. NAIT is...


  • Edmonton, Canada NAIT Full time

    NAIT is currently recruiting qualified individuals for the position of fulltime Communications Officer (Dispatcher) that would be working as a member of the NAIT Protective Services (NPS) unit. NPS is a high-paced environment, and our Communications Officers are primarily responsible for receiving, evaluating, and **_dispatching_** calls for service to the...

  • Dispatcher

    7 months ago


    Edmonton, Canada Noremac Group Full time

    **Dispatcher** **Noremac Group of Companies** Proudly serving Western Canada for over 38 years, the Noremac Group of Companies provides exceptional construction site services to its Western Canadian customers through two divisional offices in Edmonton, AB and Kamloops, BC. We proudly provide reliable concrete pumping, stone slinging, waste management, site...

  • Dispatcher

    6 months ago


    Edmonton, Canada Park Landscaping Ltd. Full time

    Park Landscaping is a leading landscaping company dedicated to creating stunning outdoor spaces that exceed our client's expectations. We take pride in our commitment to quality craftsmanship, innovative design and solutions for our clients. As we gear up for the upcoming season, we seek a reliable and dynamic individual to join our team as a...

  • Dispatcher

    6 months ago


    Edmonton, Canada Sharp Trucking Services Full time

    Sharp Trucking Services is a privately-owned transportation and logistics company operating in Western Canada. We are looking for an **E**xperienced Dispatcher **to join our Edmonton operation. The successful applicant will be responsible for coordinating daily workflow for trucks, trailers, and drivers. This is a full-time position with flexibility to...

  • Dispatcher

    6 months ago


    Edmonton, Canada Vitran Express Canada Inc Full time

    **SUMMARY**: AM dispatchers are responsible for coordinating the movements of trucks in the city area. Dispatchers communicate with truck drivers through phones, text, and will assign Truck dispatchers are available at all times to answer any questions from drivers, help them avoid traffic jams and keep them aware of inclement weather ahead. **DUTIES AND...

  • Dispatcher

    7 months ago


    Edmonton, Canada JM&S Ltd Full time

    Job Title: Dispatcher, Edmonton, AB Job Overview We currently looking for a Dispatcher to join our team for our bulk fuel operation located in Edmonton, AB. The Dispatcher will work closely with customers and drivers scheduling the day’s deliveries. This position is a local position, on an 10/4 rotation. Key Accountabilities: - Complete fuel orders...

  • Dispatcher

    4 months ago


    Edmonton, Canada Pitbull Energy Services Full time

    You are a team player known for your keen attention to detail and **"can-do"** attitude. You have excellent communication skills and those around you are constantly impressed by your organizational skills? We want to hear from you! **Key Responsibilities**: - Coordinate and dispatch over 100 operators to various job sites using Aimsio dispatch systems. -...

  • Dispatcher

    7 months ago


    Edmonton, Canada Seaboard Transport Group Full time

    **Join the Seaboard Team Today!** As a family owned business the members of the Seaboard Transport Group work together as a unit filled with transportation enthusiasts on the road, on the ground and in the office. Join us today as we are currently hiring a **Dispatcher** based in **Edmonton, AB.** **Primary Duties and Responsibilities**: - Maintain driver...

  • Dispatcher

    3 months ago


    Edmonton, Canada Seaboard Transport Group Full time

    **Join the Seaboard Team Today!** As a family owned business the members of the Seaboard Transport Group work together as a unit filled with transportation enthusiasts on the road, on the ground and in the office. Join us today as we are currently hiring a **Dispatcher** based in **Edmonton, AB.** **Shift**: - 5on 5 off, 5on 5off, 4on 4off - 12 hour...

  • Dispatcher

    7 months ago


    Edmonton, Canada Lunatech Consulting Full time

    **Dispatcher** **Salary and benefits**: - $ 22/hr plus Fuel allowance - Complete benefit package (Health/Dental/Vision/EAP etc.) for full time employee (You can opt out if you want) - 3 months probation - Paid training **Work Schedule**: - 10 hr/shift for 4 days in a week. It will be combination of in office and on road shifts. - You will help dispatch...

  • Dispatcher

    3 months ago


    Edmonton, Canada Encore Trucking & Transport Ltd. Full time

    **Overview** **Responsibilities** - Full cycle dispatching functions - Maintaining daily, monthly and annual tracking and reporting requirements - Liaising with various internal departments - Perform other duties as may be assigned **Requirements**: - Organized, thorough, and highly detail oriented - Strong customer service skills - Excellent time...

  • Dispatcher

    6 months ago


    Edmonton, Canada Dominion Messenger Inc. Full time

    Dominion Messenger has been serving Edmonton and the surrounding area since 1956! We are a family owned and operated courier company who cares deeply about our team and the community we serve. We are looking for a person to join our team who is collaborative, reliable, and shares our passion for our community. This position is part-time, with potential to...

  • Dispatcher

    6 months ago


    Edmonton, Canada Perativ Full time

    Salary: **JOB SUMMARY** Since 2005, Access Cash, operating as part of Perativ, has developed a reputation as a market leader in ATM services and technology. Operating ATMs for banks (BMO, RBC, etc.) and under brand names including Ezee ATM and Access Cash, Perativ provides services to more than 10,000 ATMs in Canada. We are currently seeking a Dispatcher...

  • Dispatcher

    7 months ago


    Edmonton, Canada Perativ Full time

    **JOB SUMMARY** Since 2005, Access Cash, operating as part of Perativ, has developed a reputation as a market leader in ATM services and technology. Operating ATMs for banks (BMO, RBC, etc.) and under brand names including Ezee ATM and Access Cash, Perativ provides services to more than 10,000 ATMs in Canada. We are currently seeking a Dispatcher to join...

  • Dispatcher

    7 months ago


    Edmonton, Canada Oilking Services Inc. Full time

    If you thrive in a team-oriented workplace that challenges your skills, rewards innovation, and drives personal and professional growth then Oilking Services is looking for you! **Position Summary**: We are looking for an experienced logistics and trucking **Dispatcher** to join our growing team! Acting as the communication bridge between our customers and...

  • Dispatcher

    2 months ago


    Edmonton, Canada Oilking Services Inc. Full time

    If you thrive in a team-oriented workplace that challenges your skills, rewards innovation, and drives personal and professional growth then Oilking Services is looking for you! **Position Summary**: We are looking for an experienced logistics and trucking **Dispatcher** to join our growing team! Acting as the communication bridge between our customers and...

  • Dispatcher

    7 months ago


    Edmonton, Canada Z9 Freights Ltd Full time

    **Duties and Responsibilities** - Manage customer relationships with a high level of professionalism - Schedule and coordinate transportation services for customers - Communicate with drivers and dispatch staff to ensure timely delivery of orders and customer service issues are resolved quickly and professionally - Provide timely updates to drivers regarding...