Scheduling Operations Advisor

2 weeks ago

Kentville, Canada Nova Scotia Health Authority Full time

**Req ID**:181237**
**Company: Nova Scotia Health**
**Location**:Western** Zone, **Chipman Facility**
**Department**:OPWZ Strat C3 Staffing CWZ**
**Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)**
**Status**:Management/Non Union** P**osition**
**Posting Closing Date**:7-Jun-24**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

**About the Opportunity**:
Reporting to the Scheduling Operations Manager, and working in collaboration with the Assistant Manager,or delegate, the Scheduling Advisor supports the scheduling team to ensure coverage of duties and is responsible for developing and maintaining a strategic and integrated approach to troubleshooting and escalation of scheduling and system related activities. The position provides scheduling leadership and advice to advance priorities and facilitates actions that serve the scheduling needs for the zone operations. This role will be well versed with the scheduling and time software, provide direction and instruction as well as training for scheduling activities and contingency procedures.

The Scheduling Operations Advisor acts as a first point of contact and resource for managers, employees, and the scheduling operations team in ensuring compliance and alignment with the scheduling and time system, relevant legislation, regulations, collective agreements, policies, operational and strategic objectives, and the mission, vision and values of the organization. The Scheduling Operations Advisor is responsible to maintain a high degree of data and business process quality and integrity, and to actively participate in the continuous improvement process. The Advisor applies a broad base of knowledge and experience in successfully carrying out the responsibilities of the role.

**About You**:
We would love to hear from you if you have the following:

- Graduate of post-secondary degree/diploma in Human Resources or an equivalent combination of education, training and experience.
- Relevant certification in scheduling or business enterprise information systems (particularly SF, UKG, Workforce Pro) preferred.
- Certified Human Resources Professional (CHRP) preferred
- Minimum of 3 years’ experience in the scheduling operations as related to the employee life cycle preferably in a business enterprise software system and preferably in a unionized health care environment.
- Demonstrated planning, organizing, prioritizing and time management skills
- Demonstrated ability to communicate effectively both orally and in writing
- Demonstrated interpersonal skills including ability to work as a team member and ability to foster collaborative relationships
- Demonstrated accountability, initiative, and ability to work independently
- Demonstrated ability to maintain confidentiality; recognize sensitive issues and respond appropriately.
- Demonstrated commitment to ongoing learning and professional development.
- Demonstrated good attendance in current and past employment
- Exemplary work history as demonstrated in current and past employment
- Physical capabilities to perform the duties of the position
- Some travel will be required
- Competencies in other languages an asset, French preferred

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

**Hours**:

- Permanent Full-Time (100%) position, 75 Hours Bi-Weekly

**Compensation and Incentives**:
$29.91- $37.38 Hourly

**Once You've Applied**

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

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