Csr (Customer Service Representative)
3 months ago
**About us**
Milestone Bath Products is a business in Belleville, ON that started over 20 years ago. We manufacture Acrylic bath & shower wall systems and over 10,000 products as a complete one-stop solution for bathroom renovations. Our work environment includes:
- Relaxedand friendly atmosphere
- On-the-job training
- Casual work attire
- Growth opportunities
- Prioritizing work-life balance
- Modern office setting
**Job Overview**:
**Duties**:
- Assist customers with product information, pricing, and availability
- Process orders, returns, and exchanges efficiently
- Upsell products and services to increase sales revenue
- Maintain accurate customer records in the database
- Resolve customer complaints in a professional manner
- Collaborate with other departments to ensure customer satisfaction
**Qualifications**:
- Previous experience in customer service or a related field
- Excellent communication skills with a strong focus on phone etiquette
- Proficiency in data entry
- Strong multitasking abilities in a fast-paced environment
- Sales experience or upselling skills are desirable
Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you meet the qualifications above and are passionate about delivering top-notch customer service, we would love to hear from you
**Job Types**: Full-time, Permanent
Additional pay:
- Overtime pay
**Benefits**:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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