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Automotive Parts Desk Associate
4 months ago
**Who We Are**:
Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast.
Canadian Tire offers customers a unique mix of essential products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home products.
**Who You Are**:
A mature and driven team player, with a proven track record of customer service excellence. You thrive in fast-paced environments, and are easily able to multitask.
**Summary**:
The Automotive Parts Associate works in a fast-paced automotive environment that involves constant interaction with customers in person and over the phone, with the use of a computerized automotive parts look-up system.
**What You'll Do**:
- Meet, greet and thank customers and provide friendly, informed service to them.
- **Sources and orders automotive parts for customers though authorized suppliers**.
- Test batteries, operates the battery station.
- Processes returns, warranties and castings as required.
- Clarify customer needs that help to locate the required parts and suggest any related parts in which customers might also need.
- **Directs or guides customer to the location of requested items**.
- Keep up to date with in-store promotions, deals, new products, and product locations.
- Ensure that your department is customer ready at all times by participating in department tasks such as stocking and facing.
- Working duties include use of retail equipment such as ladders, and dollies. Frequent lifting of variably weighted merchandise is a regular part of the working duties
**What You'll Need**:
- Effective written and oral communication skills.
- Basic math and typing skills.
- Comfort in learning or experience with retail computer systems and tools.
- Ability to take direction and complete tasks in a team setting, or individually.
- Ability to consistently provide professional customer service, including in situations of conflicts.
- Strong belief in the Canadian Tire values of honesty, integrity, and respect.
- Positive attitude, punctuality and solid work ethic.
As a condition of employment, applicants will need to complete employment verification.
We thank all applicants for their interest in the position, however, only those selected for an interview will be contacted.
Work remotely
- No
**Job Type**: Part-time
Pay: From $15.30 per hour
Expected hours: 15 - 25 per week
**Benefits**:
- On-site parking
- Store discount
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
Application question(s):
- Do you have daytime availability?
Work Location: In person
Expected start date: 2024-04-18
