Medical Receptionist

2 weeks ago

Woodstock, Canada KMH Cardiology Centres Inc. Full time

**The Organization**:
We are a provider of high quality healthcare with 10 clinics in the GTA and South Western Ontario region. We are committed to providing diagnostic care and imaging that will assist in the early detection of disease, plan patient management and effectively monitor treatment. We support thousands of referring physicians and hospital programs including an exclusive partnership with Sunnybrook Hospital as the Rapid Cardiology Clinic and Heart Failure outpatient center.

Our areas of expertise include Nuclear Cardiology, Cardiology Consults and Diagnostics, MRI, PET and specialist services.

Our Mission: To set new standards in the delivery of comprehensive, efficient and cost effective health care services with a commitment to high quality patient care.

We can offer you a great environment with an outstanding team and the opportunity for learning and growth.

**The Role**:
Are you a customer focused professional with excellent communication skills and healthcare experience?

KMH Cardiology Centres Inc. is growing and we are recruiting for a Medical Receptionist role for our busy practice in **Woodstock.**

**The Accountabilities**:
The goal of this position is to provide an outstanding service experience to patients at our labs. The key accountabilities of the role include:

- Act as a first point of contact for patients during their in-clinic experience
- Greet patients and visitors as they arrive
- Manage patient check-ins, enquiries and phone calls
- Ensure maximum client satisfaction through a high quality service approach
- Accurately register patients by obtaining complete demographics, insurance information and consent.
- Schedule and confirm patient appointments and follow ups
- Facilitate patient flow by communicating patients' arrival
- Respond to patient inquiries in a courteous and empathetic manner
- Maintain attention to detail for all medical records. Scan documents into patient charts.
- Maintain accurate patient records and ensure all required forms and documentation are completed per check in protocols.
- Protect patients' rights by maintaining confidentiality of personal and financial information.
- Maintain a clean and organized reception area
- Build rapport with patients by responding to inquiries and communicate next steps to patient.
- Collaborate with internal teams to provide and gather information, enabling patient requirements to be dealt with efficiently.
- Meet and achieve performance based targets and metrics for the team
- Complete MRI bookings administration tasks including confirmations, chart checks and phone calls

**Required skills and experience**:

- Medical office experience
- Demonstrated high quality, compassionate, customer centred experience
- Proven ability to work proficiently and independently in a busy fast paced environment
- Ability to establish priorities and achieve objectives with mínimal supervision
- Excellent verbal and written communication skills
- Superior telephone etiquette
- Strong understanding of medical terminology
- Proficiency in technology including MS Office
- EMR systems experience
- Excellent time management and organizational skills
- Ability to deal with sensitive information with a high degree of privacy and diplomacy
- Team orientation
- The ability to provide coverage at KMH Kitchener is an asset

We are a progressive organization with a team passionate about healthcare. Our team is comprised of clinical, clinical support and business roles with an entrepreneurial approach.

The Reception team takes pride in our client focused environment and works very closely with other service and clinical teams at KMH. This role has extensive face to face patient interaction.

This is a full-time role that is scheduled for 5 days (37.5 hours) per week. The schedule is below:

- Monday-Friday 9.45 a.m.5.45 p.m.

This role reports to the Team Lead: Reception West and is part of a team of 18 members.

We offer a competitive rate, comprehensive benefits, Work Perks, KMH Fit wellness initiatives and the opportunity for growth.

**Salary**: From $19.50 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Day shift

**Experience**:

- Medical office: 1 year (preferred)

Work Location: In person

  • Medical Receptionist

    2 weeks ago

    Woodstock, Canada Trusty care clinic Full time

    Trusty Care Clinic is seeking a friendly and dynamic receptionist for our office. **Responsibilities**: - Answering & triaging phone calls. - Booking and rescheduling appointments. - Greeting clients on arrival. - Stocking & cleaning clinic rooms - Completing initial intake forms. - Booking appointments with doctors’ offices, hospitals and ultrasound...

  • Medical Receptionist

    2 weeks ago

    Woodstock, Canada Trusty care clinic Full time

    Trusty Care Clinic is seeking a friendly and dynamic receptionist for our office. **Responsibilities**: - Answering & triaging phone calls. - Booking and rescheduling appointments. - Greeting clients on arrival. - Stocking & cleaning clinic rooms - Completing initial intake forms. - Booking appointments with doctors’ offices, hospitals and ultrasound...

  • Medical Receptionist

    4 days ago

    Woodstock, Ontario, Canada Trusty care clinic Full time

    Trusty Care Clinic is seeking a friendly and dynamic receptionist for our office.Responsibilities: Answering & triaging phone calls. Booking and rescheduling appointments. Greeting clients on arrival. Stocking & cleaning clinic rooms Completing initial intake forms. Booking appointments with doctors' offices, hospitals and ultrasound clinics Maintaining and...

  • Medical Receptionist

    2 months ago

    Woodstock, Canada KMH Cardiology Centres Inc. Full time

    **The Organization**: We are a provider of high quality healthcare with 10 clinics in the GTA and South Western Ontario region. We are committed to providing diagnostic care and imaging that will assist in the early detection of disease, plan patient management and effectively monitor treatment. We support thousands of referring physicians and hospital...

  • Veterinary Assistant/receptionist

    3 weeks ago

    Woodstock, Canada Yates Veterinary Hospital Full time

    **Yates Veterinary Hospital **in Woodstock is seeking a Veterinary Assistant/Receptionist to join our innovative and dynamic team in a full-time capacity. If you love cats and dogs, and enjoy helping people - search no further! The Veterinary Assistant/Receptionist is responsible for ensuring the quality of care and service provided to the **pets **and the...

  • Veterinary Assistant/receptionist

    3 weeks ago

    Woodstock, Canada Yates Veterinary Hospital Full time

    **Yates Veterinary Hospital **in Woodstock is seeking a Veterinary Assistant/Receptionist to join our innovative and dynamic team in a full-time capacity. If you love cats and dogs, and enjoy helping people - search no further! The Veterinary Assistant/Receptionist is responsible for ensuring the quality of care and service provided to the **pets **and the...

  • Veterinary Receptionist

    3 weeks ago

    Woodstock, Canada Oxford County Veterinary Clinic Full time

    Seeking an outgoing, caring, team oriented person who excels at multitasking to join us Oxford County Vet Clinic. We are a small animal clinic that that is in search of some extra hands on deck. We would love to give someone the opportunity to join our team. Education, training, and experience in the field will be an asset in this job competition but all are...

  • Bilingual Receptionist

    7 days ago

    Woodstock, Canada Kelly Services, Inc. Full time

    Kelly is a global leader in providing workforce solutions. We are looking for enthusiastic job seekers available for various upcoming office assignments. Our client is looking for a Part-Time Receptionist with excellent communication skills for a 03 to 6 months contract (with possibility of extension) in Woodstock, NB. Schedule: Monday, Wednesday and Friday...

  • Receptionist, Medical Clinic

    2 weeks ago

    Woodstock, Canada Wellington Street Denture Clinic Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset **Security and safety**: - Criminal record check - Vulnerable sector check **Screening questions**: - Are you available for the advertised start date? - Are you currently legally able to work in Canada? - What is the highest level of study you have completed? **Long...

  • Receptionist, Medical Clinic

    4 days ago

    Woodstock, Ontario, Canada Wellington Street Denture Clinic Full time

    Education: Secondary (high) school graduation certificate Experience: Experience an assetSecurity and safety: Criminal record check Vulnerable sector checkScreening questions: Are you available for the advertised start date? Are you currently legally able to work in Canada? What is the highest level of study you have completed?Long term benefits: Group...

  • Veterinary Receptionist

    3 weeks ago

    Woodstock, Canada Woodstock Veterinary Hospital Harris Animal Hospital Full time

    Are you looking for a change? A better work culture and environment to learn, grow and service great clients? Are you looking to be involved in building healthy relationships with wonderful team members and pet parents? Woodstock Veterinary Hospital and Harris Animal Hospital are 2 locations of the same business. We pride ourselves on working together to...

  • Veterinary Receptionist

    4 days ago

    Woodstock, Ontario, Canada Woodstock Veterinary Hospital Harris Animal Hospital Full time

    Are you looking for a change? A better work culture and environment to learn, grow and service great clients? Are you looking to be involved in building healthy relationships with wonderful team members and pet parents? Woodstock Veterinary Hospital and Harris Animal Hospital are 2 locations of the same business. We pride ourselves on working together to...

  • Administrative Assistant

    2 months ago

    Woodstock, Canada Active Physiotherapy Solutions & Woodstock Physiotherapy Clinic Full time

    **Active Physiotherapy Solutions** in Woodstock, ON is currently seeking dedicated, energetic administrative assistant to join our incredible team. Our rehabilitation clinics continue to grow and expand by providing the highest quality of services in a professional and compassionate manner Active Physiotherapy Solutions was established in 2006, in the...

  • Administrative Assistant

    2 weeks ago

    Woodstock, Canada Active Physiotherapy Solutions & Woodstock Physiotherapy Clinic Full time

    **Active Physiotherapy Solutions** in Woodstock, ON is currently seeking dedicated, energetic administrative assistant to join our incredible team. Our rehabilitation clinics continue to grow and expand by providing the highest quality of services in a professional and compassionate manner Active Physiotherapy Solutions was established in 2006, in the...

  • Csr (Customer Service Representative)

    4 days ago

    Woodstock, Ontario, Canada Yates Veterinary Hospital Full time

    Yates Veterinary Hospital in Woodstock is seeking a CSR to join our innovative and dynamic team in a full-time capacity.If you love cats and dogs, and enjoy helping people - search no furtherThe CSR is responsible for ensuring the quality of care and service provided to the pets and the people we care for is impeccable. Through helping to foster a patient...