Night Supervisor
2 weeks ago
**Overview**:
We are seeking a dedicated Night Supervisor to join our team. The Night Supervisor will oversee nightly operations, ensuring smooth functioning and exceptional customer service.
**Responsibilities**:
- Manage night shift operations effectively
- Supervise and support night staff
- Ensure customer satisfaction through quality service
- Handle customer inquiries and resolve issues promptly
- Monitor inventory levels and place orders as needed
- Implement and enforce company policies and procedures
- Conduct regular inspections to maintain cleanliness and organization
- Prepare reports on nightly activities for management
**Qualifications**:
- Proven experience in a supervisory role, preferably in restaurant management
- Strong customer service skills with the ability to handle diverse customer needs
- Excellent communication skills and phone etiquette
- Proficiency in budgeting, payroll, and inventory management
- Ability to train and develop staff effectively
- Multilingual abilities are a plus
- Knowledge of clerical duties such as record-keeping and data entry
**Job Types**: Full-time, Part-time
Expected hours: 30 - 50 per week
**Benefits**:
- Flexible schedule
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Evening shift
- Night shift
- Weekends as needed
Supplemental pay types:
- Tips
**Education**:
- Secondary School (preferred)
**Experience**:
- Hospitality: 2 years (preferred)
**Language**:
- English (required)
Licence/Certification:
- Smart Serve (preferred)
Work Location: In person
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