Manager, Social Action

1 week ago

Toronto, Canada Family Service Toronto Full time

**Program**:
Innovation***
**Contract**:
6-month contract, Full time 35 hours/week
**Location**:
128A Sterling Road and a home-based office as required
**Application Deadline**:
Friday, March 15, 2024, by 5:00 PM
**File Number**:
SA #11-24 with cover letter and resume
**E-Mail**:
**Mail**:
HR, 355 Church Street, Toronto ON M5B 0B2
**Web**:
familyservicetoronto.org

**Grow with us**

Family Service Toronto (FST) helps people face a wide variety of life challenges. For over 100 years, we
have worked with individuals, families and communities destabilized by precarious mental health and/or
socioeconomic circumstances, to achieve greater resilience, stability, and equity.

We achieve this through our understanding of poverty and the harmful effects of marginalization,
discrimination, and oppression. We direct our energies to support individuals and families in our core
service areas - community counselling and mental health, gender-based violence and developmental
disabilities. At the same time, we work to influence policy, build knowledge, strengthen communities and
advocate for system change.

We’re proud of our people and culture We are constantly evolving what we do and how we do it. Our
work is grounded in the lived experience of the clients and the community. We celebrate diversity, equity,
inclusion, and excellence. We are agile, learning and always willing to try new things.

**The Opportunity
The Manager, Social Action leads and supports FST’s social action work across the organization. They
develop and assist FST in articulating public policy positions with respect to social and economic issues
that affect the individuals, families, and communities we serve. The Manager supports the development
of a culture of advocacy and social action within FST and in the community social services sector through
research, education, policy development, and community building activities. Additionally the Manager
provides leadership and support to Campaign 2000, a cross-Canada public education movement to build
Canadian awareness and support for the 1989 all-party House of Commons resolution to end child poverty
in Canada by the year 2000. The Manager secures and maintains funding for the department’s programs
and services.

**Responsibilities**

Planning- Participate in the development of the organization’s annual operational plan and budget.
- Monitor achievement of the department’s operational plan, reporting results as required.
- requirements and timelines.- Participate in planning for operational business improvements and new organizational projects,

identifying and responding to opportunities as they arise.
- Research and Evaluation- Ensure that the department’s work is grounded in best practices, research, and evaluation, using
- processes which include and value the voices of clients and community participants.- Foster a culture of learning, evaluation, and innovation within the department and across the

organization that contributes to knowledge creation, learning and improvement within FST and the
community.
- External Relationships- Be knowledgeable t on the Canada Revenue Agency’s rules on charitable activities.
- Build and maintain media relations, government relations and excellent community relationships and
- networks across all program areas.- Provide nimble response and timely support on issues as needed.
- Build and sustain excellent relationships with funders.

Operations- Conduct, coordinate, and manage policy research, policy development and other activities related to FST

social action priority areas, including poverty, immigration and settlement, income security and
employment, health, and housing.
- Oversee the day-to-day operation of the work of Campaign 2000 office.
- Provide leadership and support to the Campaign 2000 including coordinating all aspects of annual child
- and family poverty report card production and leading advocacy and media efforts.- Coordinate policy development and review for departmental policies, through a consultative process.
- Ensure timely and accurate data collection and usage to provide useful reports for funders and the board

and to improve quality of service.
- Equity, Diversity, and Inclusion- Articulate commitment to diversity, challenge the status quo, hold others accountable, and makes
- diversity, equity, and inclusion a priority.- Act as a change agent for integration of Equity, Diversity, and Inclusion (EDI), anti-oppression and

social justice principles within FST policies, practices, culture, programs, and activities, and within the
sector, and community.
- Accountable for development of and progress toward organizational EDI goals.

**Key Qualifications**
- You have Post graduate degree in social work, political science or a related field or equivalent
- combination of education and experience.- You have relevant experience in advocacy, social action, and community building.
- You are a demonstrated strong leader in your workpl

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