Special Investigator

2 months ago

Steinbach, Canada Manitoba Public Insurance Full time

Overview:
As the Special Investigator - Physical Damage, you are responsible and accountable for the investigation, evaluation, monitoring and management of assigned investigations to protect Manitoba Public Insurance (MPI) from financial risk, and enable court preparation and testimony. The Special Investigator works in the best interest of the claimant while at the same time protecting MPI’s interest to investigate and report on fraud trends, proactively identifying concerns and opportunities for fraud. Other responsibilities include training service centre personnel in fraud awareness, identifying suspicious claims, and preparing detailed referrals.

**Responsibilities**:

- Use superior case management, and organizational skills to collect information from numerous sources to form an investigative plan
- Interview witnesses, claimants and other sources in the community. Obtaining comprehensive statements
- Review adjuster and estimator notes and all related documentation
- Review estimator and claim photos/videos if available
- Review statutory declarations and / or statements related to the claim
- Request and review police reports as applicable
- Work independently in planning and organizing investigations in order to bring to a successful conclusion.
- Ensures the investigation meets the standards for civil or criminal prosecution.
- Exercise an extremely high degree of accountability in handling of confidential information obtained during the course of the investigation.
- Conduct internal and other sensitive investigations as required
- Meet with and / or contact insured, last known drivers, witness and any other person / information source relevant to the claim and obtain audio recorded statements

Qualifications:

- Diploma in Business Administration or related field, plus 6 course credits towards the Insurance Institute designation (CIP)
- Additional training/coursework in fraud/complex investigations is an asset.
- Six years of progressive investigative experience, with experience in adjusting, estimating, and/or investigating fraudulent or risky claims

OR
- Graduate of a recognized Canadian law enforcement program
- Five years of progressive investigative experience
- Fraud investigative experience in criminal or financial/commercial crime

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