Technical Purchasing Specialist

7 months ago

Richmond, Canada Innovation Networks Full time

**Technical **Purchasing **Specialist**

We are seeking an enthusiastic, career-minded professional to join our team. The ideal Technical Purchasing Specialist will be a detailed oriented, possessing the ability to work in a teamed environment scoping and creating technical quotes and proposals This position will be responsible for focusing on providing proactive follow-up, and product information. Must have good IT knowledge to support procurement (purchasing software and hardware).

**Position Requirements**:

- Previous work experience in the IT industry in a technical or technical sales role
- Understanding and working knowledge of networking, IT security, server components and end user computing
- Excellent verbal/ written communication skills are required.
- Ability to effectively present technical information in a well presented easily understandable format.
- Gathering information from clients, managers, sales, and other staff to create appropriate solutions.
- Facilitate and answer questions related to proposed technical solutions and/or products.
- Strong attention to detail.
- Excellent time management skills.
- Decision making and problem-solving skills
- Must have extensive experience managing client relationships, including prompt communication and follow-up, explanation of technical details, and demonstrating value of quoted products.
- Development of vendor relationships and familiarization with how to use vendor resources such as deal registration.
- Working with distribution channels to source hardware, software and other services.
- Ability to self-manage tasks and deadlines.
- Intermediate-level proficiency in professional communication.

**Responsibilities**:

- Creation and presentation of Quotes, presales materials, recommendations and other presentations to support client needs.
- Continuous communication with clients throughout the sales cycle to answer questions, concerns or provide updates.
- Ordering hardware, software and services from various vendors or distributors.
- Monitoring backorders, warehousing, shipping and receiving.
- Assist with vendor relations and continuous monitoring of vendor programs. Including training, sales minimums and other parameters
- Use purchasing portal and associated integrations with other systems or departments
- Manage purchasing tracking tools, monitor KPI's and generate management information reporting.
- Stay up to date with new products and feature launches.
- Review and follow up on orders or specific customers' requests to ensure an excellent customer experience.
- Responding and monitoring bidding from RFQs/RFPs.
- Support the overall sales effort by providing hardware/software recommendations and selecting appropriate products to meet customer's needs.
- Respond to a variety of inquiries in a fast-paced environment with specific and flexible deadlines.
- Ability to work beyond the typical hours of a scheduled workday to meet customer needs.

**Success Factors (Knowledge, **Skills** and Abilities)**:

- Experience working closely with teams for discovery and research to fulfill best outcomes.
- Experience with quoting, margins, sales targets and business finance concepts
- Experience with ConnectWise or similar PSAs / Ticketing Systems.
- Technical knowledge and understanding of how various products impact IT infrastructure.
- Understanding of IT road mapping, planning and ability to propose and integrate fresh solutions into an IT environment (ex. PC evergreen projects)
- Prepares technical consultations by focusing on the needs and opportunities at the customer level.
- Proficient in product performance analysis.
- Brings ideas and opportunities forward to help grow new business opportunities.
- Strategizes with sales representatives to provide support to customers that helps to maintain or grow the business.

**Why join Innovation Networks?** Qualified, motivated and loyal employees are the engine for our innovative capability and competitiveness. The willingness to think ahead and an enthusiasm for technology is what all of us have in common.

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