QA Supervisor

7 months ago

Concord, Canada Kii Naturals Full time

**THE COMPANY**:
NuStef Baking is a leading provider of the highest quality, authentic, artisan baked goods that are essential elements of our consumers’ year-round entertaining and anytime snacking occasions. Our core brands are Reko and Kii naturals. Reko pizzelles, are Italian-style waffle cookies, baked in small batches on cast iron griddles and carefully hand-packed.

For almost 40 years, we have perfected a multi-generational authentic recipe from Italy's Abruzzo region. Reko pizzelles are naturally flavored and baked in a peanut-free facility, resulting in crisp, delicate flavors that are addictively delicious

Kii naturals artisan crisps, combine authentic fresh ingredients, hand-crafted in small batches. Double-baked for a satisfying crunch, each artisan crisp holds a delightful burst of flavorful fruit, nuts or seeds. Kii artisan crisps have no preservatives, GMOs or trans fats, and are perfect for charcuterie boards, snacks, and sharing with friends.

**JOB SUMMARY**

Reporting to the QA Manager with dotted line to VP of Operations, the QA Supervisor will be responsible for leading the Quality Assurance department at the plant, taking ownership of developing the food safety program, ensuring documentation is in place and in collaboration with Plant Leadership, be responsible for training plant employees and ensuring food safety processes are followed in accordance with internal and external regulatory requirements. Additionally, the incumbent will perform day-to-day plant inspections, prepare for, and lead internal and external audits, including BRC and customer audits, and work with Plant Leadership to recommend corrective actions for all nonconformances.

**DUTIES AND RESPONSIBILITIES**:

- Perform incoming inspection and sampling (as needed) of incoming raw materials and packaging materials.
- Provide instruction and direction to the third party cleaners.
- Maintain approved supplier documentation.
- Maintain Kosher, Organic and Non-GMO documentation on ingredients and update the website.
- Monitor storage areas to ensure that ingredients are in the correct storage location.
- Reinforcement of good manufacturing practices throughout the plant.
- Conduct Pre, In Process Post Operation inspections, implement immediate corrective action as required and assist in follow-up investigations pertaining to non-compliance issues as needed.
- Conduct daily online process checks throughout the facility to ensure compliance to specification of in-process and finished product.
- Continuously assesses the results of inspection findings and react in a timely manner to communicate potential problems to Production and QA Manager.
- Verify allergen change over system procedures are being followed to eliminate cross contamination is followed.
- Ensure the metal detector verification is being conducted as per the written procedure is detecting. Inspect metal detector rejects and identify root cause.
- Ensure check weigh system is working and weights are within specification.
- Verify the correct labels and packaging are being used for each product.
- Take appropriate actions for noncompliance of ingredients, packaging materials and finished products or when any product fails to meet the required specifications.
- Participates in scheduled Internal audits, GMP, Sanitation and other food safety audits throughout the production departments. Follow-up on nonconformance issues with the appropriate department.
- Document all QA activities accurately and in a timely manner.
- Conduct verification of the proper functioning of testing equipment such as thermometers and scales.
- Prepare reports/summaries and communicates results to QA Manager and others as necessary.
- Implement Hold procedures for suspect product and or product evaluations and testing.
- Collect and submits samples for laboratory analysis.
- Assist with the development and delivery of Quality / Food Safety Training for manufacturing and support teams.
- Assist with investigations of consumer/customer complaints.
- Provide support during third party audits.
- Participate in plant trials and other related duties and responsibilities assigned.
- Other job duties as assigned.

**QUALIFICATIONS**:

- Completion of post-secondary education in Business, Food Processing or Engineering.
- 3 - 5 year’s Supervisory experience in a food processing environment.
- Previous experience with BRC or SQF and HACCP.
- Experience working with GMP best practices.
- Aptitude for detail, accuracy and prioritizing responsibilities
- Ability to comprehend basic verbal and written instructions (English).
- Competency using Microsoft Office Applications (Excel, Word, Outlook).
- Basic math skills (Addition-Subtraction-Multiplication-Division).
- Ability to write clearly and legibly.
- Work with Minimal supervision.
- Basic Computer Knowledge.
- Knowledge of Syspro and/or any other ERP system is considered an asset.
- Strong Organization skills.
- Adaptable to changing condition

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