Maintenance Lead, Our Ponderosa

**Maintenance Lead (Full Time, Permanent)**

**Work location: Our Ponderosa, Lambton Shores, Ontario**

**$19-21/hour**

With community and collaboration at our core, working at Parkbridge is not just a job—it’s an experience

We strive to embody our corporate values of Community, Authenticity, Respect, and Excellence in our relationships with colleagues, customers, and business partners and are looking for individuals with focus, ambition, and drive to join our team.

Reporting to the Resort Manager, the Maintenance Lead will oversee and initiate maintenance and general repairs for the property and fulfill the company's responsibilities to its customers and visitors
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**NOTE: Due to the nature of this position, it requires an on-site presence and does not qualify for any present or future work from home. There will be some weekend work required.**

**What you will be doing**:

- Customer Relations_
- Deliver exceptional customer service
- Be a positive role model for staff and lead by example
- Build solid brand recognition for the property based on delivery of service
- Ensure safe environment for residents and employees
- Provide ongoing communication with the Resort Manager and inform of any and all pertinent activities within the communities on a daily basis
- Participate in weekly and monthly meetings with the Resort Manager
- Responsible for maintaining the required property uniform and ensuring a professional appearance and attitude at all times
- Personnel Management_
- Assist in hiring, training and supervision of maintenance staff as required
- Organize staff through proper checks
- Schedule and manage maintenance staff (seasonal) and contractors when applicable
- Ensure all maintenance staff members understand standards and comply with company policies and procedures
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- Property Operations_
- Facilitate and coordinate all maintenance, general repairs and usage of equipment, in common areas only. This includes maintenance and management of the sewer, water and electrical systems
- Assist in snow removal from roads and driveways and grass cutting throughout all common areas of the communities along with other maintenance tasks as requested by the Resort Manager.
- Facilitate all aspects of pool and Recreation Centre maintenance and cleaning, including daily pool chemical checks are completed
- Participate in any projects set forth by Parkbridge operations, including capital projects
- Complete other miscellaneous administrative duties: i.e. Updating Preventative Maintenance Schedules, Implementation of policies and procedures or various tasks as assigned by the Resort Manager
- Regularly attend meetings when required
- Promote and maintain a positive working relationship with all local business partners and stake-holders
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- Financial_
- Assist in preparing the annual property maintenance budgets
- Ensure all financial transactions are properly recorded and tracked (PO system)
- Procure goods and services according to protocols established by management
- Adhere to the travel policy guidelines and ensure costs are kept within the policy regulations
- Any monies received for scrapped metal must be provided to the Resort Manager who will deposit it into the Parkbridge funds
- Health and Safety_
- Lead the Health & Safety Standards Program for the maintenance staff
- Ensure all property activities are conducted in a safe and environmentally responsible manner
- Ensure that all property facilities are maintained in safe condition
- Immediately notify management when operations are unsafe and/or beyond normal repair
- Ensure all employees are trained on the property safety procedures and are proficient in the use of its safety equipment

**What you bring to the table**:

- Demonstrated leadership experience - ideally 3 years plus
- Must have valid G-class driver’s license; Clean Driver’s Abstract required
- On-call availability for sewer, water, and park emergencies
- Water operator certification an asset
- Able to work weekends, days, nights and call-in during emergencies

**ABOUT PARKBRIDGE**:
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Headquartered in Collingwood, Ontario, Parkbridge is Canada’s leading operator, developer, and owner of more than 60 residential land lease communities and 35 recreational RV resort communities across the country.

Parkbridge enriches the lives of Canadians by enabling families to buy a home, couples to downsize their home, and vacationers to enjoy time at recreational RV resorts. Parkbridge manages and continually invests in the properties it owns and operates, creating a relationship with our customers and vibrant communities with quality amenities.

Homeownership is out of reach for many Canadians. Parkbridge provides an affordable homeownership option through land lease, which allows people to purchase a home outright without buying the land on which it sits. This fills a gap in the real estate market between rental and freehold homes.

Homeowners maintain and build equity in their