Agent, Booking

6 days ago

Whitehorse, Canada GoNorth Travel LLC Full time

Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
**Asset languages**:

- Creoles and pidgins, French-based
- German
**Work setting**:

- Office building
**Tasks**:

- Perform general office duties
- Sell travel products and travel insurance
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Calculate costs, process refunds and attend to other financial transactions
- Attend to cancellations and schedule changes
- Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
**Computer and technology knowledge**:

- MS Office
**Travel bookings**:

- Leisure travel
- Individual travel
- Group travel
- Domestic travel
**Security and safety**:

- Criminal record check
- Bondable
**Transportation/travel information**:

- Willing to travel cross-border
- Willing to travel overnight
- Travel expenses paid by employer
**Work conditions and physical capabilities**:

- Repetitive tasks
- Attention to detail
- Sitting
- Work under pressure
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
**Screening questions**:

- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
**Other benefits**:

- Free parking available
- Team building opportunities

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