Call Center Agent

2 weeks ago

Yellowknife, Canada Ollerhead & Associates Ltd Full time

Responsibilities:

- Interact with all customers in a friendly and courteous manner
- Perform a variety of tasks associated with customer and client services
- Must be able and willing to receive a high amount of inbound calls
- Thorough documentation of all contacts within the customer management system

**Requirements**:

- High school diploma or equivalent
- Basic understanding of windows base systems
- Excellent verbal and written communication skills
- Excellent verbal communication skills

**Job Types**: Full-time, Part-time
Part-time hours: 20 per week

**Salary**: $19.40-$23.70 per hour

**Benefits**:

- Company pension
- Dental care
- Extended health care
- Life insurance
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: On the road

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