Administrative Assistant 2

3 weeks ago


Toronto, Canada City of Toronto Full time

**Job ID**: 36160

**Job Category**:Administrative

**Division & Section**:Toronto Emergency Management, TEM Planning, Operations & Logistics

**Work Location**:703 Don Mills Road

**Job Type & Duration**:Temporary, Full-time (24 months) Vacancy

**Salary**:$62,480 - $75,087 annually

**Shift Information**: Monday to Friday, 35 hours per week

**Affiliation**: Non-Union

**Number of Positions Open**: 1

**Posting Period**: 05-Sep-2023 to 19-Sep-2023

Are you a motivated, positive and adaptable team player with a diverse administrative skillset? Do you thrive in a fast-paced environment working on high profile issues and projects? The Toronto Emergency Management (TEM) team is looking for an action-oriented administrative professional to join our team.

The City of Toronto is co-hosting the 2026 FIFA World Cup in summer 2026, and this is an exciting opportunity to be a part of emergency management planning for this historic event. Reporting to the Manager, TEM, the Administrative Assistant 2 will play a
** key supporting role to the TEM team**
**in the preparation for, and delivery of, the 2026 FIFA World Cup event**.

This position will also support the TEM team with special events in the City while working collaboratively with departmental and divisional representatives from partner divisions and agencies.

**Major Responsibilities**:

- Performs varied administrative duties and clerical functions in connection with the operation of the TEM team. May provide work direction and training to assigned staff.
- Exercises caution and discretion with personnel and other confidential information. Types correspondence, including that of a confidential nature.
- Handles scheduling of appointments and ensures that the appropriate information is provided.
- Conducts background research and retrieves information on various issues.
- Screens, reviews, and prioritizes incoming mail, processes correspondence, and initiates response.
- Ensures that the tracking and following up of requests is maintained and deadlines are met.
- Monitors and controls the workflow of the unit, ensuring adherence to relevant policies.
- Liaises with and exchanges information with all levels of staff, elected officials and the public.
- Prepares and processes various documents/statistical summaries/reports requiring the assessment and analysis of data. Drafts correspondence, composes and types letters and memoranda, and routes or answers correspondence.
- Checks work for accuracy and conformity with regulations, policies and procedures, and corrects/resolves outstanding/incorrect items prior to signature.
- Coordinates and maintains a complex record/retrieval system. Maintains supplies and inventories.
- Responds to enquiries and complaints from senior staff, the public, agencies, and other levels of government utilizing in-depth knowledge of procedures, regulations, criteria, etc. and records detailed messages.
- Assists with budget administration for the unit. Administers petty cash.
- Coordinates meetings, events and schedules. Takes/transcribes minutes as required.
- Maintains continuous awareness of municipal matters, departmental administrative systems and procedures, organization structures in the division, and major activities in order to provide effective administrative assistance.
- Prepares and organizes Council materials (including confidential matters), background, and briefing notes. Formats Committee reports prior to signature.

**Key Qualifications**:

- Considerable experience in providing administrative support duties to senior management, handling a broad range of administrative matters, standard office practices and procedures.
- Considerable experience drafting meeting agendas, preparing meeting materials, taking minutes at meetings, and coordinating related meeting follow-up activities.
- Experience working with complex documents/reports, and confidential materials/information for senior management and ability to exercise independent judgment and discretion in dealing with highly confidential operational matters and with management staff.
- Experience using a variety of software packages including Microsoft Office Suite(e.g. Word, PowerPoint, Excel) and GroupWise, etc., to prepare correspondence, presentations, create statistical reports and charts related to organizing, analyzing and reporting data.
- Experience in the preparation and drafting of standard correspondence, reports, including editing the layout and formatting of complex reports, correspondence, charts, tables, presentations and reports to Council and Committees.
- Administrative experience with emergency services, municipal government business procedures, or related work environments would be an asset.
- Ability to create content and maintain the unit's website and serve as the primary contact for inquiries that originate from the website.
- Highly developed customer service and interpersonal skills with the ability to communicate effectively, both orally



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