Service Writer
7 months ago
Job Overview:
**Responsibilities**:
- Greet customers and assist them with their service needs
- Write accurate service orders based on customer requests and vehicle symptoms
- Communicate effectively with mechanics to ensure timely completion of services
- Provide estimates for repairs and maintenance services
- Upsell additional services or products to customers as needed
- Handle cash transactions and maintain accurate records
- Coordinate with parts department to ensure availability of required parts
**Requirements**:
- Previous experience in a dealership or Heavy Equipment repair setting is preferred
- Mechanical knowledge to understand and explain vehicle issues to customers
- Strong sales skills with the ability to upsell services effectively
- Excellent customer service skills to build rapport with clients
- Proficiency in cash handling procedures
- Ability to work in a fast-paced environment and multitask effectively
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
**Experience**:
- service advisor: 1 year (required)
- Customer service: 1 year (required)
Work Location: In person
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