P&d Courier Dispatcher
12 hours ago
Overview:
O.N.E. Transport Group is seeking a highly organized and detail-oriented individual to join our team as a Dispatcher. As a Dispatcher, you will play a crucial role in coordinating and managing transportation logistics to ensure timely and efficient delivery of goods. This position requires strong communication skills, the ability to analyze data, and excellent phone etiquette.
**Responsibilities**:
- Receive and analyze incoming orders for transportation services
- Coordinate with drivers and carriers to schedule pick-ups and deliveries
- Enter data into transportation management systems (TMS) accurately and efficiently
- Monitor shipment progress and provide updates to customers and internal stakeholders
- Resolve any issues or delays that may arise during transportation operations
- Maintain accurate records of all transactions, including shipping and receiving documentation
- Collaborate with other departments to ensure smooth coordination of logistics activities
**Skills**:
- Strong data entry skills with high accuracy and attention to detail
- Ability to analyze information and make sound decisions based on available data
- Excellent written and verbal communication skills to effectively communicate with drivers, carriers, customers, and internal teams
- Proficient in using transportation management systems (TMS) for tracking shipments
- Familiarity with freight operations, shipping, and receiving processes
- Knowledge of phone systems and proper phone etiquette
**Benefits**:
- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Wellness program
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Calgary, AB T2C 5A4: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- AEC / DEP or Skilled Trade Certificate (preferred)
**Experience**:
- dispatching: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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