General Manager

2 weeks ago

Calgary, Canada SW Event Technology Full time

**What we are looking for**:
We are looking for a dynamic individual to lead our passionate team in the beautiful Okanagan Valley in the position of General Manager. In this role, you will be responsible for the day-to-day integral operations of our BC interior Branch which services events in the region and also nationwide. The general manager will ultimately be held accountable for all aspects of the operations of the branch performance including but not limited to Team Management, Business Development, Financial Management and ensuring a consistent delivery of excellent customer service and quality throughout the branch. This position will manage a team of around 50+ employees and If you are interested in making your mark on the future of event technology and event experiences nationwide we would love to hear from you.

**Who Are We**:
SW Event Technology and Showtime Event & Display is a leading event services company in Canada, and our winning team of industry experts brings our client's dream events, both big and small to life. We provide our expert services to the nation’s most exciting virtual, in-person and hybrid events ranging from concerts, sporting, festivals, trade shows, and galas, to conferences and equipment rentals. We deliver events far and wide across Canada and the USA and the General Manager is a key member of our executive team in driving our business continually forward and ensuring that our service offerings are the best event solutions to achieve our clients view of success.

**What you will have the opportunity to do**:
**Business Development**:

- Develop and maintain a business development strategy that will result in annual growth within the BC Interior Market
- Identify opportunities for future growth within the BC Interior market.
- Maintain and develop relationships with local industry associations and attend regular, monthly events
- Positively represent the company in community and industry functions.

**Team Management**:

- Promote a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.
- Provide leadership, mentorship, and guidance to all team members. Identify training initiatives that will assist members of the team to develop their skill sets and ultimately result in improved performance and their opportunity for advancement.
- Lead and manage the human resources activities including selection, performance management, employee engagement and learning.
- Direct and manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development.

**Customer Service**:

- Cultivate and maintain relationships with clients, venues, vendors and supporting functions and departments.
- Responds promptly, professionally, effectively, and efficiently to internal and external customer needs.
- Manages difficult or emotional situations. Recognizes a sense of urgency in responding to needs. Follow up to ensure requests and/or needs are met. Ensures commitments are met consistently
- Service high profile/visibility events and act as a point of escalation when needed.

**Financial Management & Reporting**:

- Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures
- Develop a business plan for each new fiscal year with a corresponding financial budget. Manage the Branch office within the approved capital expenditures budget.
- Review monthly financial reports and initiate appropriate measures to maintain or exceed budgeted projections.
- Maintain an understanding of the financial processes and systems
- Other duties as required

**Your a perfect fit if you have**:

- Bachelor's Degree with Business / Marketing/Communications major preferred
- 5+ years of related experience running a large business unit within the Event Production/AV Industry
- Good Technical knowledge of Audio Visual Equipment
- Solid understanding of financial statements, basic accounting, job cost systems and employment laws
- Demonstrated ability to effectively hire, manage, train and motivate employees
- Strong leadership, communication and collaboration skills
- Articulate and comfortable presenting to key stakeholders and large groups

**What’s on Offer**:

- Permanent Full Time Opportunity based out of Kelowna, BC
- Ability to lead a highly-skilled team and make a mark on event experiences
- Competitive base salary + Profit Sharing Program
- Monthly Vehicle Allowance
- Extended Health & Dental Benefits with Employee and Family Assistance Coverage

**How to Apply**:
Here at SW/Showtime, we know that the different perspectives on our team have led to amazing ideas, more innovation, and, ultimately, our success as a company. Our team welcomes applicants of all backgrounds, experiences, beliefs, identities, and statuses. Whoever you are, we can't wait to meet you

**Job Types**: Full-time, Permanent

**Be

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