General Manager

5 days ago

Calgary, Alberta, Canada Club Pilates Full time

1 week ago Be among the first 25 applicants

COMPANY OVERVIEW:

Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community.

Club Pilates is the largest Pilates company in the world. Class formats target a wide range of clients' needs – from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. Club Pilates Calgary has six locations and is continuing to grow throughout the city and Nationwide.

POSITION:

The ideal Manager will oversee all Studio functionality from Sales to Instructors.

REQUIREMENTS:

  1. 2+ years of retail/service sales or fitness sales experience.
  2. Confident in generating personal sales and training Sales Reps in sales.
  3. Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training.
  4. Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email.
  5. Ability to excel in a fast changing, diverse environment.
  6. Ability to recognize areas of improvement and make changes using good judgement.
  7. An affinity and passion for fitness.
  8. Solid writing and grammar skills.
  9. Highly organized, proficient in data management, ability to prioritize and meet deadlines.
  10. Professional, punctual, reliable and neat.
  11. Strong attention to detail and accuracy.
  12. Trustworthy and ability to handle confidential information.
  13. Ability to work harmoniously with co-workers, clients and the general public.
  14. Proficiency with computers and Studio software.

DUTIES:

  1. Lead generation including Grass Roots Marketing and Networking.
  2. Implement sales process to schedule prospects into intro class.
  3. Membership sales.
  4. Manage staff schedule.
  5. Supervise Sales Representatives.
  6. Hire/Manage all instructors at the studio.
  7. Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
  8. Review instructor evaluations performed by Master Trainers.
  9. Independently make decisions related to high level customer service.
  10. Collect outstanding dues.
  11. Maintain cleanliness and organization of the Pilates Studio.
  12. Enforce Club Pilates policies and procedures.
  13. Ensure all forms, administrative supplies, and studio literature is stocked and visible.
  14. Schedule and participate in networking/community events and studio promotions.
  15. Strategically manage marketing campaigns to generate leads for the studio.
  16. Any other duties as assigned.

COMPENSATION & BENEFITS:

This position offers a very competitive base salary; based on experience & performance. Commission paid on sales. Opportunity to bonus, based on performance. Unlimited growth potential within the company.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Management and Manufacturing
  • Wellness and Fitness Services
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